Content Manager, Strategist (CRM)

Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re looking to hire a Content Manager, Strategist (CRM) for a hybrid opportunity in Orlando, Florida. This is a full-time, 4-6 month W2 contract opportunity.

Join our client's dynamic team as a Content Manager, Strategist (CRM), where you'll play a pivotal role as a strategic, data-informed content expert who knows how to deliver impactful customer experiences across digital touchpoints.

There is no application deadline for this role.

Content Manager, Strategist (CRM) Responsibilities :

Develop and execute CRM content strategies across email, SMS, push, and in-app channels.

Manage the content calendar for customer lifecycle campaigns and promotions.

Write, edit, and QA campaign messaging to ensure brand voice consistency and accuracy.

Collaborate with marketing, creative, and analytics teams to align content with customer segmentation, journey stages, and business goals.

Monitor performance metrics and apply insights to optimize content strategy.

A / B test copy variations to improve open rates, click-through, and conversion metrics.

Content Manager, Strategist (CRM) Qualifications :

4–6 years of experience in CRM marketing, content strategy, or lifecycle marketing.

Excellent writing, editing, and proofreading skills with a focus on engagement and conversion.

Experience with major CRM platforms like Salesforce Marketing Cloud, Braze, Iterable, or Klaviyo.

Strong understanding of customer segmentation, email best practices, and personalization tactics.

Ability to interpret campaign performance data and apply insights to future content.

Comfortable working cross-functionally and juggling multiple projects in a fast-paced environment.

Perks & Benefits :

Medical, Dental, and Vision Insurance.

Life Insurance.

401(k) Program.

Commuter Benefit.

eLearning & Ongoing Training.

Education Reimbursement.

• Eligibility requires working over 30 hours per week on an assignment lasting at least 10 weeks.

If you meet the qualifications and are excited about this opportunity, apply today! Our team will connect with you to discuss next steps, support you through the interview process, and advocate for your success.

About Onward Search

Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing, and technology professionals. We work with our nationwide clients to continuously pipeline and fill specialized roles. As such, not all jobs contain an application deadline.

Equal Opportunity Employment

We are an equal opportunity employer. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected category. Candidates must be at least 18 years old to be considered for employment.

EOE / M / F / D / V / SO

Inclusive Hiring Practices

Employment Eligibility

In compliance with federal law, all persons hired must verify their identity and eligibility to work in the United States. We are unable to support 1099 / Corp-to-Corp / Independent Contractor arrangements. All freelancers will be hired as W2 employees.

Benefits

We offer medical, dental, and vision insurance as well as a 401(k) retirement plan to all eligible full-time temporary employees. Onward Search is a drug-free workplace.

Virtual Interview Process

Alex will guide you through a brief set of questions to help us better understand your background and interests. The virtual interview can be completed on your own time, and your responses will be reviewed by our recruiting team as part of the screening process.

To learn more about the platform, visit .

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