Applications Engineer - Colorado Springs, CO

The ideal candidate for this role will be someone that is very keen to build knowledge and driven to seek exposure to multiple facets of broadcasting. They will be highly self-motivated and enjoy a dynamic fast paced environment that places a very high emphasis on teamwork and collaboration across multiple disciplines.

Responsibilities :

• Travel to customer sites for installation, maintenance, and upgrading of systems, including both hardware and software components.
• Provide on-site and remote technical support to ensure successful deployment and operation of products.
• Serve as the primary point of contact for customers, listening to their concerns and needs with professionalism and technical insight.
• Act as a liaison between customers and internal teams, especially sales and engineering, to communicate feedback and identify potential business opportunities.
• Document service activities, system performance, and customer feedback in a clear and timely manner.
• Support technical training and onboarding for customers when needed.
• Travel to US-based customers as needed
• Provide other duties as assigned and adhere to company policies and procedures

Requirements :

What we offer :