Parts Counterperson

At Gerry Lane Enterprises, we strive to make every customer a customer for life.

Our Louisiana dealerships have been proudly serving the Baton Rouge areas for many years.

Our promise is to keep delivering the same top-notch service and value that our community has come to expect from all of our dealerships through the years.

Are you looking for a job that combines competitive pay with good culture? Have you been considering the automotive industry but don't know how to break in? Are you passionate about delivering a unique customer experience that creates a memorable and outstanding impression? If you answered yes to any of these questions, we want to talk to you.

What We Offer :

• Competitive Compensation
• Flexible Schedules
• 401K With Company Match
• Vision / Dental / Health Insurance
• Bonus Incentives
• Paid Training
• Great Culture
• Promote From Within!

This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business.

Responsibilities :

Oversee the parts sales process from start to finish

Communicate with customer on parts status

Communicate with staff and customers in a friendly and professional manner

Be able to read and understand the parts catalog when looking up parts

Answers phone calls, providing price quotes and other information

Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate

Provides high level service to internal and external customers.

Pulls and fills orders from stock

Maintain a weekly bin checks to ensure accuracy of stock

Notifies parts manager of out-of-stock parts or shop materials that need immediate attention

Locates out-of-stock parts from outside source and submits an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receives payment from retail customers or obtains credit authorization

Set up orders for daily shipment, delivery, or pick-up

Qualifications :

Have a High School Diploma or equivalent

Have experience with auto parts sales (preferred)

Are able to work in a fast-paced work environment

Have strong organizational and time management skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume