Manager, Technical Sales
The Manager of Technical Sales is responsible for leading a team of entry level to experienced professionals focused on driving the company towards its strategic and financial goals by providing technical knowledge and resources to the department and partners. This role supports the Sales team by ensuring world class technical expertise to all areas of the business and for products of the ConnectWise business suite.
Essential Duties and Responsibilities :
- Sets goals and objectives for team members for achievement of operational results Supervises support and / or professional level colleagues Ensures policies, practices, and procedures are understood and followed by direct reports, customers, and stakeholders Leads and prioritizes the daily activities of the team Manages, mentors, and coaches to develop a collaborative and dynamic team Coordinates cross-functional communication to align on initiatives and strategies to drive efficiency Leads a team of Sales Engineers who serve as the primary technical resources for revenue to provide product introduction, trial, and education expertise Manages resources dedicated to the creation and delivery of customized demonstrations for all products and services Ensures the continuous professional development of the Sales Engineering team so that all members are trained on the latest versions and features of all products and solutions relevant to their areas of expertise Develops key leadership relationships with all areas of the business to ensure positive collaboration with the Sales Engineering Team Provides leadership for the technical sales functions amongst business units and other divisions to provide support for strategic initiatives Develops strong working relationships with stakeholders including internal teams, partners, and affiliates Provides direction and strategy to managers and team members to ensure operational excellence Engages in ongoing trainings and certifications to remain up-to-date on ConnectWise products and services
Knowledge, Skills, and / or Abilities Required :
Exceptional leadership and customer service skills Willingness to work in a team environment Strong organizational skills to give the team direction Professional presence suitable for interaction in meetings, in-person, or via email, as well as at internal and external facing events Excellent presentation and communication skills Broad understanding of all ConnectWise products and integration points Ability to coordinate inter-departmental relationships to reach team goals Knowledge of best practices and processes for IT Companies Understanding of the needs versus wants of the prospect with the ability to guide them accordingly Ability to take a consultative and creative approach in all interactions with prospects and internal teams Organized, detail oriented, and self-motivated Strong computer skills with the ability to effectively communicate through phone and emailEducational / Vocational / Previous Experience Recommendations :
Bachelor's degree in related field or equivalent business experience 4+ years of relevant experience 2+ years of managerial experience Experience with web-based presentation toolsWorking Conditions :
Onsite / Hybrid based out of Tampa, FL 10-20% travel may be requiredConnectWise is an Equal Opportunity Employer, dedicated to building a diverse and inclusive workforce and providing a workplace free from discrimination and harassment. ConnectWise provides equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, religion, age, sex (including pregnancy), sexual orientation, gender, gender identity or expression, ancestry, national origin, citizenship status, physical or mental disability, genetic information, military / veteran status, marital status, familial or parental status, or any other characteristic or status protected by applicable federal, state and local laws.
The statements above are intended to describe the general nature and level of work being performed by individuals assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job and / or to receive other benefits and privileges of employment. If you need a reasonable accommodation for any part of the application and hiring process, please contact us at
talentacquisition@connectwise.com or 1-800-671-6898.