Manager, QA and Business Process

Quality Assurance And Business Process Manager

The Greater Orlando Aviation Authority (GOAA) is committed to delivering world-class operational excellence, safety, and customer service across all facets of its airport operations. We are seeking an experienced Quality Assurance and Business Process Manager to lead continuous improvement efforts, ensure operational consistency, and drive a culture of high performance across the organization. This role will be responsible for developing, implementing, and overseeing business process improvement initiatives, quality management systems, and performance standards that support GOAA's strategic objectives, operational efficiency, and customer experience goals.

3rd Shift - $1.00 per hour