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Studio General Manager
Studio General ManagerClub Pilates Manhattan Beach • Brea, CA, US
Studio General Manager

Studio General Manager

Club Pilates Manhattan Beach • Brea, CA, US
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As a General Manager, your #1 priority is driving daily membership sales, generating leads, and creating a high-performance sales culture—all while delivering a world-class member experience.You’ll lead from the front by hitting personal sales goals, developing a strong in-studio community, and mentoring a results-driven team.

This is a sales-first leadership position ideal for someone who thrives on metrics, motivation, and movement.

Compensation :

  • $70,000–$85,000 base salary + uncapped commission & performance bonuses.

Key Responsibilities Sales & Lead Generation (Top Priority)

  • Consistently meet and exceed personal and team sales goals
  • Drive weekly lead generation through :
  • ○ Local business outreach ○ Grassroots events and pop-ups ○ Referral programs ○ Community engagement partnerships
  • Execute the LASER sales process to convert leads to long-term members
  • Collaborate with ownership to forecast and execute against weekly / monthly revenue targets Strategic Planning & Performance Management
  • Set clear team KPIs and revenue goals with aligned daily / weekly action plans
  • Lead weekly strategy meetings and monthly sales reviews
  • Leverage reports to identify performance gaps and implement solutions
  • Optimize all studio revenue streams : memberships, class packages, and retail Retention & Member Experience
  • Build rapport with every member to support satisfaction and retention
  • Address and resolve member concerns with urgency and care
  • Implement proactive strategies like check-ins for low-usage members, milestone rewards, and VIP member touchpoints
  • Monitor daily retention reports and manage follow-up tasks Team Leadership & Culture
  • Recruit, onboard, and develop an exceptional sales and front desk team
  • Deliver regular sales training, coaching, and role-play sessions
  • Motivate the team to exceed targets with a clear path to commissions and incentives
  • Uphold Club Pilates’s brand values through consistent team accountability and culture building Studio Operations
  • Oversee day-to-day operations, cleanliness, and presentation of the studio
  • Manage staff schedules and class coverage to ensure optimal studio flow
  • Ensure tech functionality and submit support tickets as needed
  • Enforce compliance with local, state, and federal labor laws and Rumble policies
  • Be onsite full-time, including evenings and weekends as required Qualifications
  • 2+ years of sales leadership experience, ideally in fitness, hospitality, or service-based industries
  • Proven success in hitting personal and team sales goals
  • High-energy leadership style with the ability to inspire, train, and manage a small team
  • Strong interpersonal and written communication skills
  • Proficient in CRM systems and sales reporting tools
  • Highly organized and detail-oriented with a passion for problem-solving
  • Passionate about fitness Powered by JazzHR
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