Front Desk Billing Specialist

Albuquerque Health Care for the HomelessAlbuquerque, NM, US

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Job Description

Salary : $18.81-$22.55 hourly

Since 1985, Albuquerque Health Care for the Homeless has dedicated its mission exclusively to providing services to people experiencing homelessness. AHCH provides a distinctive continuum of integrated care through outreach and site-based services to address the health-related causes and consequences of homelessness. Our vision is to live in a world that is just and without homelessness. We believe that homelessness is an issue that can be solved through access to quality health care, adequate and affordable housing, and a living wage.

This position is an on-site position and will move toward a hybrid position as the training and workload allows. The Front Desk Billing Specialist provides comprehensive billing support to the finance, operations, and provider functions of ACHC and works collaboratively with primary care; dental; and quality and compliance to ensure all patient information is accurately reflected in the electronic health record.

Duties and Responsibilities :

Focus on collecting required documentation from Patient Access Representatives and uploading into patient records in EMR system
Assist front desk staff with questions and / or concerns
Work closely with front desk coordinator and billing manager to identify areas that may need additional training
Reconcile encounters
Conduct any follow up to ensure claims are processed correctly and / or correct any edits needed in a timely manner
Identify accounts that need to be refunded and complete the appropriate paperwork to initiate refunds
Edit / Audit problems
Monitor A / R for inconsistent balances
May post payor payments if needed
Collect dental documentation and submit for prior authorization approval
Must comply with all AHCH policies and procedures

Minimum Qualifications :

Billing knowledge and experience in medical, dental, or behavioral health

Excellent organization skills and attention to detail

Works cooperatively in a team environment

Ability to manage multiple tasks

Working knowledge of electronic health record databases

Ability to maintain confidentiality

High school diploma or equivalent

Preferred Qualifications :

Medical billing experience in a non-profit setting

Familiarity with dental and / or behavioral health billing

All benefits start the month after you begin work :

Low cost medical, vision, and dental insurance with health club membership

Life insurance and Accidental Death and Dismemberment fully paid for by organization

Long Term Disability fully paid for by organization

Paid Time Off - 24 days in first year of employment

Catastrophic Sick Time accrual

7 Paid holidays

Health Care and Dependent Care Flexible Spending Accounts

401k with employer match

Student loan forgiveness eligible

We're an equal opportunity employer. All applicants will beconsidered for employment without attention to race, color,religion, sex, sexual orientation, gender identity, national origin,

veteran or disability status.

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Front Desk • Albuquerque, NM, US