Field Support

Position : Field Support (4 position)

LinkedIn and Photo ID required.

If Ex Wipro Employee older than 3 years than ex-wipro employee ID required.

JD :

The role is crucial in providing helpdesk technical support. The candidates must be adept at troubleshooting and documenting issues effectively. This role is the first point of contact for all inbound service requests for PC, Apple, or infrastructure support. The primary responsibilities include :

• Strong Field Support experience
• Basic Networking skills (like IP Addressing, DHCP, DNS, etc)
• Understand of IDF environment (or willingness to learn)

Also, as for as their clinic visit goes, they would be covering a radius of 60 mi. While most of them should be around 30-35 mi, there would be some clinics which would be away.