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Fraud Prevention Specialist
Fraud Prevention SpecialistUniversity of Maryland Global Campus • San Francisco, CA, US
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Fraud Prevention Specialist

Fraud Prevention Specialist

University of Maryland Global Campus • San Francisco, CA, US
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Fraud Prevention Specialist

Reporting to the Assistant Director, the specialist is responsible for reviewing various fraud prevention reports, flagging suspicious student records, and taking all necessary steps to mitigate fraud and information security risk. The specialist will be responsible for responding to students and other individuals' correspondence related to identity verification.

Specific Responsibilities Include :

  • Review system generated reports and take appropriate action.
  • Contact students by phone, mail, and email to verify information and resolve account matters.
  • Prepare and maintain appropriate documentation of system generated reports and communicate with internal stakeholders as appropriate.
  • Ensure documentation related to investigations is maintained in the student information system.
  • Escalate issues to management as appropriate for advanced investigation and analysis.
  • Other job-related duties as assigned.

Required Education and Experience :

  • Associate's degree in a related field (e.g. criminal justice, risk management, accounting)
  • At least one year experience in fraud investigation, forensic accounting, or auditing
  • Proficiency with Microsoft Office Suite.
  • Strong verbal and written communication skills, problem solving, analytical and organizational skills.
  • Strong interpersonal skills; ability to work collaboratively and be able to communicate effectively with students and colleagues.
  • Preferred Experience :

  • Experience in Federal Title IV Financial Aid.
  • Experience with CLEAR investigation software and / or other fraud detection and identity verification software.
  • All submissions should include a cover letter and resume.

    The University of Maryland Global Campus (UMGC) is an equal opportunity employer and complies with all applicable federal and state laws regarding nondiscrimination. UMGC is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, ancestry, political affiliation or veteran status in employment, educational programs and activities, and admissions.

    Workplace Accommodations :

    The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities. UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination. For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants / candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.

    Benefits Package Highlights :

  • Generous Time Off : Enjoy 14 days of paid vacation, 15 days of sick leave, 3 personal days, and 15 paid holidays (16 during general election years). For part-time employees, time off rates will be prorated based on the number of hours worked.
  • Comprehensive Health Coverage : Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
  • Insurance Options : Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance. Part-time employees working less than 0.5 FTE are not eligible for LTD.
  • Flexible Spending Accounts : Available for medical and dependent care expenses.
  • Retirement Plans : Choose between the Optional Retirement Program (ORP) or the Maryland State Retirement and Pension System (MSRPS).
  • Supplemental Retirement Plans : include 401(k), 403(b), 457(b), and various Roth options. The university does not provide matching funds.
  • Tuition Remission : Immediate availability for Collegiate and Regular Staff. Spouses and dependent children are eligible for undergraduate tuition remission after two years of service. NOTE : For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
  • Hiring Rate : $46,736.00

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