Account Manager
Location : 11501 Outlook Street, Overland Park, Kansas
Under the direction of the Manager, the Account Managers are responsible for servicing a commercial real estate portfolio in a timely, efficient, and responsible manner to protect the interest of KeyBank, mortgage insurers, and investors. This is accomplished within the parameters of the servicing agreements, loan documents, policies and procedures, and applicable laws and regulations.
We offer Account Manager Positions across three core verticals :
CMBS & SASB
- Commercial Mortgage Backed Securities
- Single Asset Single Borrower
Agency
Freddie MacFannie MaeGinnie MaeHUDFull Asset ManagementInstitutional
Interim | Balance Sheet LendersLife & Pension | Foreign LendersCLOs | ABS | P3Debt Funds | Repo ServicingNet Lease REITsIndividual skills and experience will be assessed and appropriate job leveling will be assigned at offer.Essential Job Functions
Monitor assigned portfolio to ensure compliance with specific requirements pursuant to contractual servicing agreements. Institute and administer directives involving changes in servicing standards.Perform intensive loan servicing for those loans designated by investor or servicer as not meeting their standards for performance, as well as for those loans recently returning to a performing status after default or workout.Generate income through transaction fees and the timely collection of late charges to ensure the profitability of the Servicing Division and KeyCorp.Monitor and administer the posting of all loan payments in accordance with the loan documents.Monitor and collect delinquencies.Review and process reserve disbursements in accordance with the reserve agreements.Review / analyze insurance certificates related to the commercial property to ensure compliance with the loan documents.Monitor and oversee the payment of all taxes and insurance as required by the loan documents.Calculate yield maintenance and process payoffs in accordance with the loan documents and servicing agreements.Input and maintain loan and collateral data in the loan servicing system and RECWeb.Marginal or Peripheral Functions
Administer all borrower inquiries and requests.Assist with special projectsTrain new employeesRequired Qualifications
Four-year college degree or experience commensurate with position gradeExcellent verbal and written communication skillsStrong analytical skillsEfficient in the use of Microsoft Word, Excel and OutlookPreferred Qualifications
Experience in commercial mortgage loan servicing and / or underwritingExperience with cash management accounts, escrow / reserve account disbursements, insurance / tax issues, property releases, and loan payoffsReal estate law, appraisal, accounting / auditingLegal document review and interpretationExperience with McCracken / Strategy and RECWeb loan servicing systemCompensation and Benefits
This position is eligible to earn a base salary in the range of $56,000.00 - $85,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation subject to individual and company performance.
Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.
KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law.