Patient Financial Services Manager - FT - Days

Job Details

Job Location

Bradley Medical Center LLC - CLEVELAND, TN

Remote Type

Optional Work from Home

Position Type

Full Time

Job Shift

Days

Job Category

Clerical

Description

JOB SUMMARY

The Patient Financial Services Manager is responsible for the overall operations and functions of the hospital's billing services. Responsibilities include monitoring hospital accounts receivables (AR) indicators to ensure AR focus is aligned with meeting the financial performance goals. The manager will review policies and processes in each area and work with the leadership team to make processes more efficient and effective to include ensuring staff assignments, duties and training are appropriate. Responsible for all operational policies and procedures related to accounts receivable management. The manager is also responsible for evaluating, recommending, and assisting with implementation of systems solutions to enhance the automation of accounts receivable management. This position is responsible for forecasting revenue projections and communicating this information regularly. This position also oversees the hospital's Billing functions, including the billing and collections of patient accounts, compliance with government and third party payer regulations, cash posting, employee productivity and ongoing improvement to key revenue cycle indictors. These key indictors include; Accounts Receivable days, Cash collection goals, Cash posting, Charity / Indigent, Refunds, Bad Debt, Denials, underpayment recovery and other related Patient accounting duties. Perform a wide range of duties related to the supervision, coordination and efficiency of the Patient Accounts Department.

Performs, or directs, audits designed to ensure integrity, quality and control over the billing and collection processes. Mentors and provides staff with day-to-day guidance and assistance. Recommends and implements policies to enhance the billing and collection process while preparing accurate and timely financial reports in order to measure the effectiveness of A / R management and follow-up.

Understanding of state regulations and their impact on medical care and reimbursement in the workers' compensation care market. Demonstrates understanding of wide variety of managed care contracts, terms, methodologies and payment structures. Excellent working knowledge of ICD10 and CPT codes. Active experience in implementing and supporting healthcare information systems. Proven track record of A / R management and resolution follow-up.

Skills : Excellent oral and written communication skills required. Proficient in PC applications. Must have excellent organizational skills, be able to set priorities, work independently and be an effective team member.

Ability to manage multiple projects simultaneously.

Excellent knowledge of revenue cycle and financial systems applications and processes.

The manager must demonstrate critical and analytical skills in examining information presented by asking thoughtful questions, examining and interpreting data while performing the duties of position.

Extensive experience and working knowledge of computers, especially in data extract / reporting in Revenue Cycle software and MS Office Suite to include proficiency in Excel.

Interpersonal Skills : Ability to interface effectively through oral and written communication with administration, medical staff, and staff at all levels. Ability to effectively manage complex issues simultaneously.

Qualifications

JOB QUALIFICATIONS

Education : Bachelor 's degree in Finance, Health Care administration, Business, or other related field required.

Licensure : N / A

Experience : 5 to 8 years' experience in office supervision or management in a hospital billing management.

Skills : Requires, manipulative skills such as typewriter, calculator, software upgrade, PC skills, Microsoft Office, general accounting and general office skills. Proficient with Document Imaging retrieval. Leader in Service Excellence and patient relations.

PHYSICAL, MENTAL, ENVIRONMENTAL AND WORKING CONDITIONS

Average office environment with normal levels of noise.

Good health and able to work with interruptions and under pressure with deadlines. Requires ability to visualize objectives and perform analytical problem solving.

Full-Time Benefits

• 403(b) Matching (Retirement)
• Dental insurance
• Employee assistance program (EAP)
• Employee wellness program
• Employer paid Life and AD&D insurance
• Employer paid Short and Long-Term Disability
• Flexible Spending Accounts
• ICHRA for health insurance
• Paid Annual Leave (Time off)
• Vision insurance