Operations Team Lead

Long Description

COMPANY BACKGROUND

Datalogic is a global technology leader in the automatic data capture and factory automation markets, specialized in the designing and production of barcode readers, mobile computers, sensors for detection, measurement and safety, RFID, vision and laser marking systems.

Datalogic can boast over 50 years of history, during which it has achieved unique results : approximately 1.200 patents in multiple jurisdictions; 11 research centers and development (in Italy, USA, China and Vietnam); thousands of prestigious partners and customers deployed over five continents. The company has grown constantly over the years, thanks to the dedication with which customer needs have always been at the heart of the quality of its products and to the considerable investments in Research & Development, supported by a management capable of looking to the future.

Today, Datalogic Group has approximately 3,000 employees worldwide, distributed in 29 offices, with 11 manufacturing and repair facilities in the USA, Hungary, Slovakia, Italy, China, Vietnam and Australia. Datalogic S.p.A. is listed on the STAR segment of the Italian Stock Exchange since 2001 as DAL.MI. In 2022, the Datalogic Group made significant strides and concluded the year by generating revenue of approximately €655 million. The Group is headquartered in Bologna, Italy.

POSITION INFORMATION

Responsible for providing technical expertise and leadership to a team of employees as well as cross training. Knowledgeable and responsive to the needs of their customers. Responsible, as team leader, for assisting the Supervisor with organization, delegation, problem-solving and interpersonal communication for and with the team. Under Supervisor direction ensures on-time delivery (OTD), develops / maintains quality systems, and spot checks product to ensure customer satisfaction. Identifies materials issues to meet production rate. May interface with other departments to uphold and enforce the Datalogic Quality Policy, reporting all changes and issues to Supervisor. Maintains required production output at quality level to meet on-time commitments. Understands, follows, and monitors backlog report to meet build schedules that impact productivity, quality, or team performance. Elevates all issues to Supervisor.

ROLE MISSION

To oversee a variety of complex operations and duties in a production, logistics, or service area.

Long Description

KEY RESPONSIBILITIES

• Supervise Service and Repair Team to ensure that daily tasks are carried out efficiently and effectively to meet on time delivery
• Implement Service and Repair procedures and systems ensuring valuable services for customers
• Collaborate with Global Partners to leverage best practices and identify areas for improvement
• Administer daily work functions to achieve Service and Repair goals and adhere to established practices and policies
• Regular reliable attendance and courteous treatment, communication, and interaction in all working relationships, internal and external.

QUALIFICATIONS / REQUIREMENTS

Education (School / Specialization) High School Diploma

Primary Languag e Fluent English; written and verbal communication

Experience Minimum of 1-3 years of related experience. Able to read and comprehend written instructions such as method sheets, SOP’s and SDS’s.

OTHER INFORMATION & SPECIFIC SKILLS

Specialized Knowledge and Skills

Word, Excel, PowerPoint, Basic knowledge of company's hardware products and repair procedures. Good analytical and problem-solving skills. Good organization, time management, communications, and interpersonal skills. Problem solving skill. Analytical thinking. Knowledge of the company’s products and procedures. Experience with SAP, and / or other ERP software preferred.

Equipment and Applications

PCs and various software applications such as, SAP, MS Word, Excel, PowerPoint, and Outlook. May require experience with line fixture and pneumatic tools, electric and hand tools, pallet jacks and hand trucks.

Work Environment and Physical Demands

General office environment and manufacturing environment. Exposure to hazards associated with manufacturing equipment and tools. Moderate level of stress may occur. Requires walking, standing, sitting, lifting up to 50lbs, reaching, and grasping, and manual dexterity. May be overtime / weekend hours worked.

Compensation Data

Annual Gross Salary Range - $43,680 - $54,080