Talent.com
Front Office Representative
Front Office RepresentativeHOPCo | Healthcare Outcomes Performance Company • Mesa, AZ, US
serp_jobs.error_messages.no_longer_accepting
Front Office Representative

Front Office Representative

HOPCo | Healthcare Outcomes Performance Company • Mesa, AZ, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Front Office Representative

Job Category : Clinic Support

Supervisor : Susan Richardson

Requisition Number : FRONT011424

Posted : December 4, 2025

Full-Time

On-site

PT Mesa, Mesa, AZ 85202, USA

Description

Minimum Qualifications :

  • Minimum of one two years of patient registration experience in a medical office or healthcare setting
  • Must be able to communicate effectively with physicians, patients, and the public and be capable of establishing good working relationships with both internal and external customers.
  • Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems
  • HSD / GED

Preferred :

  • Bilingual (English / Spanish) strongly preferred.
  • Previous experience in collecting money is preferred.

    • Essential Functions :

  • Promptly greets and acknowledges patients. Informs MAs and Providers of the patient's arrival
  • Instructs patients in completion of medical history and patient information forms and makes any necessary corrections to the patient's account.
  • Obtains accurate, complete demographic and insurance information and financial contract / consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information assuring all necessary documents are populated and signed correctly. Ensure all required authorizations and / or referrals are attached to the appointment for that DOS.
  • Responsible for identifying and collecting co-payments, co-insurances, and past-due account balances.
  • Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance / benefits questions to Site Billing Specialist.
  • Evaluates patient financial status and establishes payment plans based upon authority levels.
  • Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians, and / or supervisors of network insurance coverage issues that may result in coverage reduction.
  • Scans all new or updated patient information into the computer (including photo ID, insurance cards, referrals, and patient paperwork).
  • Schedules follow-up appointments, reviews patient's insurance coverage and notifies patient if service requires an authorization or referral, and sends the request to PCP.
  • Maintains general knowledge of insurance plans accepted by HOPCo.
  • Communicates with the patients in the lobby if the physician or provider is running behind schedule.
  • Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of the cash drawer and closing batch.
  • Maintains strictest patient confidentiality.
  • Maintains a clean and organized front office workspace.
  • Follows established Front Office SOP's.
  • The job holder must demonstrate current competencies for the job position including a general understanding of insurance requirements.

    • About Us :

    The Center for Orthopedic Research and Education , We don't mean to brag but did you know The CORE Institute has been ranked by Ranking Arizona : The Best of Arizona Businesses!?

  • #1 for Orthopedic Practices
  • #1 for Healthiest Healthcare Employers
  • #3 for Best Healthcare Workplace Culture
  • Winner in Best Places to Work

    • Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

    serp_jobs.job_alerts.create_a_job

    Front Office Representative • Mesa, AZ, US

    Job_description.internal_linking.related_jobs
    Contact Center Representative

    Contact Center Representative

    Jackson Hewitt • Mesa, AZ, US
    serp_jobs.job_card.full_time
    At Jackson Hewitt, and its independently owned and operated franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes.We do this with integrit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    AMENDED - Initial Assistance Representative (Clerk) - Areas 1-4 (9 month Roster)

    AMENDED - Initial Assistance Representative (Clerk) - Areas 1-4 (9 month Roster)

    Phenom People • Mesa, AZ, US
    serp_jobs.job_card.full_time +1
    Wage And Investment Division Position.The following are the duties of this position at the full working level.If this vacancy includes more than one grade and you are selected at a lower grade leve...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Field Sales Representative

    Field Sales Representative

    AT&T • Mesa, AZ, United States
    serp_jobs.job_card.full_time
    Job Description : Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer’s home. Field Sales Representatives at AT&T are driven to connect – ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Member Services Representative

    Member Services Representative

    Planet Fitness • Gilbert, AZ, US
    serp_jobs.job_card.full_time
    Member Services Representative.THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgmen...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Receptionist - Front Desk

    Receptionist - Front Desk

    GENERAL RV CENTER • Mesa, AZ, US
    serp_jobs.job_card.full_time
    General Rv Center Job Opportunity.The success of General RV Center is rooted in our exceptional team, which has been growing since 1962. Our sustained growth has been fueled by our family values and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Outside Sales Representative

    Outside Sales Representative

    United Solar • Mesa, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Want to develop elite sales skills and join a fast-paced, positive team culture?.Our representatives typically earn $1,800–$2,500 per sale and enjoy incredible rewards — bonuses, incentive trips, a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Membership Clerk

    Membership Clerk

    Costco Wholesale Corporation • San Tan Valley, AZ, US
    serp_jobs.job_card.full_time
    Processes member sign ups, renewals and added cards.Instructs members and potential members about membership, warehouse and credit programs. Assists members regarding item availability.Issues replac...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Licensed Inside Sales Representative - P&C

    Licensed Inside Sales Representative - P&C

    American Family Insurance • Gilbert, AZ, United States
    serp_jobs.job_card.full_time
    This position is responsible for quoting and selling insurance policy premiums to incoming sales prospects from advertising ad purchased leads while providing excellent customer service to new and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Front End Entry Level

    Front End Entry Level

    Albertsons Company • Gilbert, AZ, US
    serp_jobs.job_card.full_time
    When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Office Coordinator

    Office Coordinator

    Ally Waste Services • Gilbert, AZ, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Ally Waste Services is a premium provider of waste support services to apartment complexes throughout the United States.We aim to keep properties clean and reduce waste expenses for property manage...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Inside Sales Representative (Remote)

    Inside Sales Representative (Remote)

    Cogeco • Mesa, AZ, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Our culture lifts you upthere is no ego in the way.Our common purpose? We all want to win for our customers.We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Inside Sales Representative

    Inside Sales Representative

    Wesley Finance Group • Mesa, AZ, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We don't hire International Candidates.Are you seeking your next thrilling sales opportunity?.Join us as a Inside Sales Representative on a 1099 contract basis. This position is perfect for experien...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    WFH Sales Manager (Nationwide) - #34737

    WFH Sales Manager (Nationwide) - #34737

    Manila Recruitment • Mesa, AZ, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Sales And Distribution Manager.This is a great opportunity to join a well-known company that is building its team here in the Philippines offering a transparent work environment and a strong commit...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Bookkeeper / Accounts Receivable Specialist (Filipino Virtual Assistant)

    Bookkeeper / Accounts Receivable Specialist (Filipino Virtual Assistant)

    Treantly • Mesa, AZ, US
    serp_jobs.job_card.full_time
    Bookkeeper / Accounts Receivable Specialist.We are seeking a highly organized, detail-oriented, and reliable Bookkeeper / Accounts Receivable Specialist to support our clients with full-cycle bookk...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_less • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    AWH Office Manager, part-time

    AWH Office Manager, part-time

    Ageless Mens Health • Gilbert, AZ, US
    serp_jobs.job_card.part_time
    serp_jobs.filters_job_card.quick_apply
    Office Manager – Ageless Women’s Health Medical Front Office Coordinator / Medical Receptionist Location : .Mesa, AZ Pay : $24 per hour Job Type : Part-time, 10-15 hours weekly Schedule : &#...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Sales Representative Nationwide

    Sales Representative Nationwide

    Container One • Mesa, AZ, US
    serp_jobs.job_card.full_time
    Container One is a leading provider of shipping containers, modified containers, shipping container accessories, and portable storage containers. We specialize in offering a comprehensive range of c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Call Center Representative

    Call Center Representative

    Lap of Love • Gilbert, AZ, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Join Lap of Love as a Call Center Representative and Love What You Do!.Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Member Contact Center Representative

    Member Contact Center Representative

    Verwise Credit Union • Mesa, AZ, US
    serp_jobs.job_card.full_time
    Financial Services Representative.Assists members via telephone or other delivery channels with their financial needs by answering questions, performing financial transactions, resolving issues and...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new