Coordinator of Ticket Operations

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Closing Date : 11 / 21 / 2025

Type of Position :

Athletics Event Services

Workstudy Position : No

Job Type : Regular

Work Shift :

Day Shift (United States of America)

Sponsorship Available :

No

Institution Name :

University of Arkansas Fayetteville

Founded in 1871 the University of Arkansas is a land grant institution classified by the Carnegie Foundation among the nations top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education research and outreach by providing transformational opportunities and skills fostering a welcoming climate and nurturing creativity discovery and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nations strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health dental life and disability insurance tuition waivers for employees and their families 12 official holidays immediate leave accrual and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

If you have a disability and need assistance with the hiring process please submit a request via the Disability Accommodations OEOC University of Arkansas () : Request an Accommodation. Applicants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting please contact Human Resources at 479.575.5351.

Department :

Ticket Operations and Sales

Departments Website :

of Job Duties :

The Coordinator of Ticket Operations will independently engage interact and correspond with existing / potential donors and season ticket holders on issues such as seating (including priority seating) parking allocation adjustments and other related issues all with the goal of cultivating ticket-related sales. This position will manage ticket inventory coordinate with internal departments and external vendors ensuring a smooth and efficient ticketing experience for customers. The Coordinator of Ticket Operations will serve as the primary ticket office liaison for student ticketing amongst other assigned sports as it relates to the setup of ticket onsales annual renewals ticket allocation and ticket distribution. They will assist with responding to customer service inquiries and issues via email phone ticket front desk or gameday box office window. This position will require travel with sports as needed and is designated as weather / event essential. Regular reliable and non-disruptive attendance is an essential job duty as is the ability to create and maintain collegial harmonious working relationships with others.

Regular reliable and non-disruptive attendance is an essential job duty as is the ability to create and maintain collegial harmonious working relationships with others.

Qualifications :

Minimum Qualifications :

Bachelors degree from an accredited institution of higher education

Experience in a college athletics and / or professional sports organization ticket office as a staff member student-athlete intern or part-time employee

Experience in Microsoft Word Excel Power Point and Outlook

Preferred Qualifications :

Experience working with Paciolan ticketing software

Knowledge Skills & Abilities :

Knowledge of and compliance with specific NCAA SEC and institution rules that relate to this position

A positive service-oriented attitude to work and interact with staff faculty and student-athletes

Excellent verbal and written communication skills to clearly communicate project goals to all members of the ticket office and external division

Must be highly organized and multi-task oriented

Ability to work extended hours holidays and weekends as needed

Additional Information :

Salary Information :

Commensurate with education and experience

Required Documents to Apply :

Cover Letter / Letter of Application List of three Professional References (name email business title) Resume

Optional Documents :

Proof of Veteran Status

Recruitment Contact Information :

Jarred Witt HR Coordinator - Athletics

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Special Instructions to Applicants :

Pre-employment Screening Requirements :

Criminal Background Check Financial Credit Check Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions there may also be a financial (credit) background check a Motor Vehicle Registry (MVR) check and / or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract develop and retain high quality faculty staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity :

Hearing Manipulate items with fingers including keyboarding Talking

Frequent Physical Activity :

N / A

Occasional Physical Activity :

N / A

Benefits Eligible : Yes

Required Experience :

IC

Key Skills

Risk Management,Negiotiation,Operational management,Smartsheets,Strategic Planning,Team Management,Budgeting,Leadership Experience,Program Development,Supervising Experience,Financial Planning

Employment Type : Full-Time

Experience : years

Vacancy : 1