Administrative Assistant I

Administrative Assistant I

We are seeking a highly motivated Administrative Assistant I to join our healthcare team. This position requires attention to detail, strong customer service skills, and proficiency in patient registration processes. The role includes direct patient interaction, data entry, insurance verification, and support for behavioral health admissions.

Competitive Benefits Include :

Matched retirement plan

Paid time off

Comprehensive benefits (medical, dental, vision, and more)

Bonus potential

Compensation & Schedule :

Pay : $14.00 per hour

Shift Hours : 6 : 45 AM - 6 : 45 PM

Schedule : 3 shifts one week, 4 shifts the next week, with alternating weekends

Key Responsibilities :

Gather and enter patient demographic and financial information into computer systems

Monitor and update billing information for accuracy, ensuring clean claim submissions

Serve as initial contact with patients, verifying registration and collecting financial responsibility

Enter status changes and verify patients' insurance information

Assist in behavioral health patient admissions under RN supervision

Attend to walk-in patients and direct incoming calls

Use medical terminology to help patients complete required forms and informed consents

Complete daily quality improvement and collections work queues

Manage admission and discharge paperwork, belongings inventory, and court documentation

Prioritize tasks to meet work demand and deliver outstanding customer service

Communicate professionally with patients, families, visitors, and team members

Maintain HIPAA compliance and adhere to infection control standards

Review daily emails and communicate issues to supervisors

Obtain and scan documents into the ERM system

Perform other duties in patient access and registration as assigned

Effectively transfer essential information between shifts as part of a collaborative team

Education and Experience Requirements :

High school diploma or equivalent

1-3 years psychiatric and customer service experience required

Licenses / Certifications :

BLS (Basic Life Support)

TO (additional certification as required)