Bus Operator - Keolis - OJT

Keolis Bus Operator Position

• Note : This is an On-The-Job position available through Workforce Solutions Capital Area. If you have not already applied for program eligibility, you must attend a Career Information Session first. All candidates will be considered after program eligibility is confirmed.

Our Bus Operators serve as true ambassadors being the daily face representing Keolis, ensuring our riders are being delivered safely, courteously, and provide on-time service.

Knowledge and Experience

Must be minimum 21 years of age

3 years verifiable valid Drivers license

Must have a valid driver's license

Must be able to obtain and maintain a Arizona CDL class B license with passenger endorsement

Must have clean driving record DMV printout required for the last 10 years

Must have stable work history

Skills

Excellent customer service skills

Positive attitude and enjoy working with the general public

Attention to detail

Excellent communication skills

Exceptional judgement

Fast learner

Able to follow directions

Time management skills

Key Accountabilities

Customer Service : Ensure customers feel welcome

Effectively communicate with passengers especially in the event of service disruptions

Provide passengers with assistance as needed

Accommodate passengers with information such as schedule, guidance, etc.

Safety : Ensure safe on-road operations while maintaining on-time performance

Familiarity with assigned routing and detours

Awareness of ADA Policies and Procedures

Understanding of ADA Compliance

Proper operation of all wheelchair lifts, for each bus model

Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures

Operations : Collect the prescribed fares and notify dispatch of any type of fare evasion or fraud

Perform pre and post trip inspections and enter all defects into the ZONAR system

Follow exact deadhead routing and their assigned revenue service routes

Depart the start of each route exactly on-time and never operate ahead of schedule

Report any bunching of buses or other problems that may disrupt scheduled service

Perform other duties as assigned

Additional Statements

Drug and alcohol screening : Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.

Safety commitment : Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.

Environmental commitment : Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.

EEO statement : Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.