Operations Consulting - Manufacturing Excellence (Quality Control) - Manager

Operations Manager

At PwC, our people in operations consulting specialise in providing consulting services on optimising operational efficiency and effectiveness. These individuals analyse client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. In product development and manufacturing at PwC, you will specialise in improving product development and manufacturing processes. You will work closely with clients to analyse product development lifecycles, identify bottlenecks, and develop strategies to enhance speed to market, reduce costs, and improve quality. Working in this area, you will also provide guidance on implementing lean manufacturing principles, optimising supply chain integration, and leveraging digital technologies.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member's unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

• Analyse and identify the linkages and interactions between the component parts of an entire system.
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
• Develop skills outside your comfort zone, and encourage others to do the same.
• Effectively mentor others.
• Use the review of work as an opportunity to deepen the expertise of team members.
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Job Requirements and Preferences

Basic Qualifications

Minimum Degree Required : Bachelor's Degree

Minimum Year(s) of Experience : 5 year(s)

Preferred Qualifications :

Master's Degree

Functional Experience :

Demonstrates knowledge and a proven record of success in or a desire to deliver advisory services in the following capability areas :

Experience in the pharmaceutical or medical device industry and / or top consulting firms with a focus on Pharma / Life Sciences.

Experience with Quality IT systems (eQMS, Veeva, Trackwise, etc.).

Knowledgeable in business processes in quality roles, manufacturing, or lab operations.

Key experience : (e.g., process engineering, process validation) and strong management consulting intrinsics such as communication, adaptability, and learning agility.

Operations Excellence; Maintenance & Reliability Management; Digital Manufacturing; and, Digital Automation. Demonstrates some proven abilities to collaborate and work with a diverse team including : Basic problem solving and analysis skills; Financial modeling skills; Basic spreadsheet, presentation and document development skills; Demonstrates the ability to build, maintain, and utilize networks of client relationships; Interpersonal skills and proactive communication; and, Collaborative and "can-do" mindset eager to take on challenges

Travel Requirements

Up to 80%