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Customer Service Agent

Customer Service Agent

VirtualVocationsCedar Rapids, Iowa, United States
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A company is looking for a Customer Service Agent for a fully remote position in South Carolina. Key Responsibilities Answer phones, emails, and live chat from customers Professionally respond to customer inquiries and follow up on complicated interactions Record details of customer interactions accurately and escalate priority issues to management Required Qualifications 1 year of customer service-related experience (preferred) 1 year of call center experience (preferred) Basic knowledge of computers, including navigation and typing (30+ words per minute) Excellent grammar, punctuation, and spelling

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Customer Service Agent • Cedar Rapids, Iowa, United States