Telecommunications Sales Support Representative

Zion Capital is currently seeking a dynamic, sales-driven, and self-disciplined individual to join an established Sales Support Representative team with an award-winning track record. The Entry Level Sales Support Representatives work in a proactive role with existing clients to build and sustain long-term relationships. This role includes collaboration with clients through analyzing processes then presenting technology solutions that solve business problems and improve efficiency. The Entry Level Sales Support Representatives will build additional value with clients through managing implementation, training for added solutions, and sharing detailed updates for existing products.

The Role :

The Telecommunications Sales Support Representative works directly with our clients’ local customer base to create brand awareness and identify products or services that meet their needs. The role of the Telecommunications Sales Support Representative is to display the highest level of professionalism when answering customer questions, addressing concerns, and recommending products or services to customers. For this reason, we are seeking candidates who are driven, personable and committed to delivering top-tier customer service.

Responsibilities :

Engage with customers in a given territory to educate them on the telecommunications products and services offered by our clients.

Establish and maintain relationships with consumers to encourage repeat business and drive sales.

Keep up-to-date with the latest telecommunications technologies to provide accurate information to customers.

Inform customers of ongoing promotions, bundled packages and promotions, and special deals.

Confidently address and resolve customer objections and concerns, demonstrating product value and tailoring solutions to customer needs to close sales effectively.

Present ideas to the Telecommunications Sales Support Representative team for product improvements or new sales tactics based on customer interactions and market trends.