Education Administrative Coordinator

Summary :

This position is responsible for coordinating all administrative functions for the Education Department.

Essential Duties and Responsibilities :

• Welcome all on-site visitors, determines nature of business, and announces visitors to appropriate personnel
• Answer department phones
• Provide program information to callers
• Register individuals and groups for programs
• Provide overall administrative support to the Education Department
• Perform clerical functions as requested
• Assist program coordinators with program rosters, badges, health forms and signage
• Oversee room and building set up for programs
• Assist department with building maintenance
• Diplomatically resolve customer service issues
• Use time and resources effectively to accomplish department goals
• Participate in annual Zoo events as needed
• Work weekends and evenings as needed
• Additional duties as assigned

Qualifications :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

Education and / or Experience :

Physical Demands :

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and / or or move up to 25 pounds.

Work Environment :

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.