Senior Medical Director

Reporting to the Chief Medical Officer (CMO), the Senior Medical Director provides strategic clinical leadership and oversight for SFHP's Medical Directors and Quality Review teams. You will be the physician lead for the Utilization Management (UM) Committee and UM Delegation Oversight, ensuring that clinical decision-making, program integrity, and compliance with regulatory standards are maintained across all delegated entities. You will promote initiatives that improve quality of care, operational efficiency, and member outcomes. You will lead Medical Directors and clinical staff, oversee the resolution of Potential Quality Issues (PQIs), clinical grievances and appeals, and foster collaboration across Health Services and the Quality & Population Health Management department to strengthen systemwide quality performance and accountability.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary : $330,000 to $370,000 annual

WHAT YOU WILL DO :

• Provide strategic leadership and clinical oversight to the Medical Directors and Quality Review teams.
• Be the physician lead for the UM Committee and UM Delegation Oversight, ensuring consistent application of clinical criteria, regulatory compliance, and appropriate medical necessity determinations.
• Oversee the identification, evaluation, and resolution of PQIs, grievances and appeals.
• Partner with the Quality & Population Health Management department to support quality performance initiatives (e.g., HEDIS, CAHPS) and ensure coordination between clinical quality, utilization, and population health strategies.
• Develop and implement frameworks for accountability, measurement, and reporting across the Medical Director and Quality Review teams.
• Develop Medical Directors to strengthen leadership, collaboration, and professional growth.
• Collaborate with internal partners (e.g., Provider Relations, Claims, Pharmacy, and Population Health) to enhance clinical integration, compliance, and provider network performance.
• Participate as a physician leader on SFHP committees, including Utilization Management, Grievance Review, Quality Improvement, and Pharmacy & Therapeutics.
• Provide physician leadership to NCQA accreditation-related activities and ensure adherence to all applicable state, federal, and contractual requirements.
• Promote data-driven decision-making; evaluate clinical interventions for impact, scalability, and sustainability.

WHAT YOU WILL BRING :

Experience applying data analytics and performance metrics to improve quality and operational decisions.

WHAT WE OFFER : Health Benefits

ABOUT SFHP :

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

#LI-Hybrid

(Hybrid remote / in-office)

Please see job description

PI279544082

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