Donation Processing Specialist 2.0

Job Description

Job Description

Overview :

Join our mission-driven team as a Remote Fundraising Support Agent and help make a meaningful difference by supporting the work of nonprofit organizations. You'll assist donors over the phone, provide program information, and help drive impactful campaigns — all from the comfort of your home.

Responsibilities :

Manage inbound and outbound donor calls with professionalism and care

Accurately log call details and donor information

Clearly explain program details when needed

Deliver high-quality, friendly service

Consistently meet call center performance goals

Requirements

Basic Requirements :

High school diploma or GED

6 months remote OR 1 year on-site customer service experience

Strong verbal communication skills

Proficiency with Microsoft Office

Quiet, distraction-free home workspace

Ability to work a flexible schedule

Technology Requirements :

Windows 11 operating system only

Minimum 16 GB RAM computer preferred

Dual monitors (optional at time of application)

USB noise-canceling headset (optional at time of application)

Hardwired internet connection (optional at time of application)

Benefits

13–$15 / hour starting pay (average)

100% remote work

Set your own hours

Growth and advancement opportunities

Help support life-changing nonprofit missions