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Office Coordinator
Office CoordinatorRemedy Home Health Care • Northridge, California, USA
Office Coordinator

Office Coordinator

Remedy Home Health Care • Northridge, California, USA
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Job Title : Office Coordinator

SCHEDULE DAYS / HOURS : Full Time / 40 Hours

Pay : 22-25 per Hour

POSITIONAL SUMMARY :

The Office Coordinator is responsible for the efficient operation of the business and support functions of the agency.

DUTIES AND RESPONSIBILITIES :

Positional responsibilities include but are not limited to :

  • Coordinates business and support functions
  • Codes invoices accurately and submits for timely payment
  • Prepares manual check requests as
  • Reviews and processes timesheets and prepares transmittal logs within required timeframes
  • Reviews time and productivity reports for benefits eligibility and escalates issues when needed
  • Tracks staff on-the-job injury claims
  • Maintains personnel files
  • Performs workplace safety and hazard surveillance
  • Tracks completion of safety and mandatory trainings
  • Participates in new employee orientation
  • Prepares new hire paperwork verifies documents and submits required paperwork to HR / Payroll
  • Maintains log and inventory of mobile devices for the agency
  • Maintains office equipment and appropriate logs
  • Processes and distributes incoming and outgoing mail
  • Orders medical supplies for stock room
  • Conducts quarterly inventory of medical supplies
  • Orders forms and office supplies
  • Manages phone system and executes call routing changes as needed
  • Greets visitors and escorts them to appropriate waiting area when
  • Demonstrates excellent customer service and effective communication skills
  • Maintains confidentiality of patient and organizational information at all times
  • Answers phones takes and delivers messages by phone or in writing
  • Maintains staff roster
  • Performs other duties as assigned

MINIMUM QUALIFICATIONS :

  • High school diploma or equivalent required; Associate degree or higher preferred
  • Minimum one (1) year experience in healthcare office operations preferred
  • PERFORMANCE MEASUREMENT :

    Performance will be measured based on the implementation of the following :

  • Achieve 100% on-time submission of weekly payroll and timesheet transmittal logs.
  • Maintain error rate below 2% on invoice coding and check requests.
  • Ensure 100% completion and filing of new hire documents within three business days of onboarding.
  • Maintain all personnel files audit-ready at all times with no outstanding missing items on HR compliance checklist.
  • Track and report mandatory training completion rates above 95% each quarter.
  • Complete quarterly inventory audits within a scheduled timeframe and report discrepancies under 2% of total stock.
  • Maintain adequate medical and office supplies with no more than one stockout per quarter.
  • Respond to internal staff and external inquiries within one business day on 95% of requests.
  • Achieve positive feedback in at least 90% of quarterly staff surveys regarding office responsiveness and professionalism.
  • Conduct and document quarterly safety walkthroughs with zero overdue action items.
  • Ensure all workplace safety postings and compliance signage are up to date 100% of the time.
  • Job description roles and responsibilities .
  • Attendance guidelines
  • Knowledge understanding and implementation of departmental objectives and company core values.
  • Maintains professionalism and excellent internal and external customer service standards.
  • Adherence and encouragement to others regarding safety and health compliance standards.
  • Communication with medical professionals vendors families peers and supervisors.
  • Building positive relationships with clients families peers and supervisors.
  • Actively creates a positive respectful and inclusive and working environment.
  • WORK ENVIRONMENT :

    This position requires regular sitting stooping reaching walking standing reading seeing speaking hearing listening organizing interpreting data and information operating office equipment typing using a computer keyboard and viewing a computer screen monitor and occasional lifting of objects of up to 5 0 pounds (if applicable) .

    KNOWLEDGE SKILLS & ABILITIES :

  • HIPAA Complies with the Health Insurance Portability and Accountability Act ( HIPAA ) and ensures company policies and procedures pertaining to HIPAA are being followed to properly manage client information .
  • Ethics - Displays the highest levels of integrity honesty respect and sound judgment at all times .
  • Accountability - Takes ownership of own actions decisions and contributions as a team member and as a leader within the organization.
  • Leadership - Consistently applies and enforces policies and procedures fosters an environment that promotes teamwork and mutual respect acts as a role model for all staff by demonstrating the standards and expectations required by Patterns Behavioral Services and provides staff with specific and constructive feedback regarding individual and team-based performance relative to the goals policies and procedures of the organization.
  • Customer Service Orientation - Provides helpful courteous accessible responsive and knowledgeable support to staff clients and others at all times .
  • Decision Making - Evaluates information data and resources identifies and implements potential solutions to problems that support a safe healthy and productive learning and working environment.
  • Communication - Conveys verbal and written information using effective techniques and approaches that provide clarity promote teamwork and efficiency.
  • Interpersonal Relationships - Applies active listening to foster strong working relationships with agency medical professionals vendor partners families and peers.
  • Conflict Management - Resolves disagreements and discrepancies by identifying the specific issue and providing the appropriate resolution to support a safe healthy and productive working and learning environment.
  • Teamwork - Cooperates and works constructively with others to accomplish common goals and objectives and treats others with respect and dignity by valuing the contributions of everyone.
  • Initiative - Proactively identifies ways to contribute towards the goals and objectives of Patterns Behavioral Services and takes proper action to address issues and opportunities.
  • Task Management - Budgets schedules and manages own time in order to fulfill priorities effectively and efficiently while also ensuring proper allocation of workload and duties for staff.
  • The intent of this job description is to provide a representative summary of the major responsibilities performed . Employees may be required to perform other tasks and responsibilities as assigned by a supervisor.

    Pay-Per-Visit

    $0.10 - $0.10 USD

    Required Experience :

    IC

    Key Skills

    Office Manager Experience,Microsoft Office,Customer Service,Computer Skills,Microsoft Outlook,Microsoft Word,QuickBooks,Medical office experience,Office Experience,Front Desk,Microsoft Excel,Administrative Experience

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Office Coordinator • Northridge, California, USA

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