Talent.com
Operations Supervisor- Family and Adult Assistance Division
Operations Supervisor- Family and Adult Assistance DivisionCity and County of Denver • Denver, Colorado, USA
Operations Supervisor- Family and Adult Assistance Division

Operations Supervisor- Family and Adult Assistance Division

City and County of Denver • Denver, Colorado, USA
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

About Our Job

With competitive pay great benefits and endless opportunities working for the City and County of Denver means seeing yourself working with purpose for you and those who benefit from your passion skills and expertise. Join our diverse inclusive and talented workforce of more than 11000 team members who are at the heart of what makes Denver Denver.

What We Offer

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $62186 - $82397. We also offer generous benefits for full-time employees which include but are not limited to :

  • A guaranteed life-long monthly pension once vested after 5 years of service
  • 457B Retirement Plan
  • 140 hours of PTO earned within first year 11 paid holidays 1 personal holiday and 1 volunteer day per year
  • Competitive medical dental and vision plans effective within 1 month of start date

Location

The City and County of Denver supports a hybrid workplace model. Employees work where needed at a job site several days a week and off-site as this position you can expect to work from the Arie P. Taylor Municipal Center (4685 Peoria St. Denver CO 80239) 3 days per week and off site / work from home 2 days per week. Employees must work within the state of Colorado on their off-site days.

What Youll Do

At Denver Human Services (DHS) we envision a healthy community where people are connected supported safe and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children older adults families and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

The Family and Adult Assistance Division is looking for a Human Services professional with diverse workforce management program planning and implementation this role you will be expected to pay close attention to urgent deadlines and be goal-oriented in encouraging your team as a performance manager to process tasks in a timely manner promote accurate and thorough quality assurance and customer service and stay updated on policy and procedure changes at the federal state and county level. Most importantly you will be expected to maintain a positive leadership approach that fosters an ideal workplace environment where employees can share ideas and grow within the agency.

Specifically as the Pyramid Peak Eligibility Human Services Operations Supervisor you will :

  • Supervise and evaluate the work of employees who interview applicants to obtain information and determine initial and on-going eligibility for public assistance programs
  • Encourage and guide team to meet and exceed goals
  • Investigate the eligibility for and the accuracy of payments in assistance programs determine if proper procedures were used and seek methods to correct any errors
  • Advise and assist staff with issues pertaining to assistance being provided
  • Perform quality review of Eligibility Technicians work to ensure accuracy and compliance with state and federal guidelines related to public assistance programs as mandated by the federal government and ensures that federal reporting deadlines are met to avoid federal funding and fiscal sanctions
  • Prepare and / or direct the preparation of records and reports to ensure staff members enter and update information into the state and county computer systems accurately and timely
  • Review develop or modify work plans methods and procedures determine work priorities and develop work schedules to provide adequate staff coverage
  • Encourage innovation
  • Address performance issues develop Performance Improvement Plans (PIP) and track performance for adherence to the plan
  • Formulate solutions to complex problems relating to the work of the Family and Adult Assistance Division
  • What Youll Bring

    We value diversity of ethnicity race socioeconomic status sexual identity gender religion language ability and experience and exemplify this through the makeup of our team at all levels. Youll be right at home here if you cultivate strong relationships and push yourself your work the people around you and Denver to the next level.

    Our ideal candidate has some or all the following experience skills and characteristics :

  • Proficient in Food Assistance Medical and Cash Assistance program policies and guidelines
  • Experience addressing performance and behavioral concerns
  • Clear understanding of processing timeframes and the critical thinking skills necessary to prioritize assign and distribute work accordingly
  • Four years professional experience working with the Colorado Benefits Management System (CBMS)
  • Previous leadership or supervisory experience
  • The ability to explain complex rules and regulations to adult learners with various learning styles
  • Comfortable providing constructive feedback and holding self and staff accountable for achieving outcomes
  • Understanding of servant leadership and change management
  • The ability to develop and maintain working relationships across all levels while encouraging cooperation and a commitment to teamwork
  • Sensitivity to cultural diversity race gender and other individual differences in the workforce
  • Willingness to work long hours when needed
  • Have professional experience in the field of Human Services
  • Be comfortable with ambiguity and have an uncompromising work-ethic
  • Act with integrity and honesty
  • Have the ability to develop trusting working relationships with direct reports and peers
  • Manage and support change through generating and supporting process improvement ideas and clear communication
  • Display tact in communicating expectations and holding accountability conversations
  • Required Minimum Qualifications

  • Education requirement : Graduation from high school or the possession of a GED HiSET or TASC Certificate
  • Experience Requirement : Five (5) years of experience performing technical paraprofessional and / or administrative work (this does not include office support work)
  • Education / Experience Equivalency : Additional appropriate education may be substituted for the minimum experience requirement.
  • Licensure : Requires a valid Drivers License at the time of application. Licenses and certifications must be kept current as a condition of employment
  • Application Deadline

    This position is expected to stay open until December 9th. Please submit your application as soon as possible and no later than December 9th at midnight to ensure consideration.

    About Everything Else

    Job Profile

    CS3096 Human Services Operations Supervisor

    To view the full job profile including position specifications physical demands and probationary period click here.

    Position Type

    Unlimited

    Position Salary Range

    $62186.00 - $102607.00

    Target Pay

    Although our full pay range is included above the budgeted hiring range for this position is $62186 - $82397 based on education and experience.

    Agency

    Denver Human Services

    Redeployment during Citywide Emergencies

    City and County of Denver e mployees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

    The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race color religion national origin sex sexual orientation gender identity national origin disability genetic information age or any other status protected under federal state and / or local law.

    It is your right to access oral or written language assistance sign language interpretation real-time captioning via CART or disability-related accommodations. To request any of these services at no cost to you please contact with three business days notice.

    Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

    For information about right to work click here for English or here for Spanish.

    Required Experience :

    Manager

    Key Skills

    Airside Operations,Cathodic,Marketing & Sales,General Services,Advocacy,Infrastructure Development

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 62186 - 82397

    serp_jobs.job_alerts.create_a_job

    Operation Supervisor • Denver, Colorado, USA

    Job_description.internal_linking.related_jobs
    Carwash / Detailing Operations Supervisor 20HR Starting DOE + QTRLY Bonus DEN

    Carwash / Detailing Operations Supervisor 20HR Starting DOE + QTRLY Bonus DEN

    ODORZX INC. • Denver, CO, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    ODORZX INC is seeking a highly motivated and experienced Operations Supervisor to join our dynamic team in the carwash / detailing industry. As the Operations Supervisor, you will play a pivotal role ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Clinical Supervisor (Part-Time Positions Available)

    Clinical Supervisor (Part-Time Positions Available)

    Center for Learning and Autism Support Services (CLASS) • Denver, CO, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    BCBA Clinical Supervisor (FT / PT) Join the team at CLASS (Center for Learning and Autism Support Services, Inc.This is your chance to join a BCBA-owned, privately run ABA company where c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Vice President, Head of Clinical Operations for Autism Services

    Vice President, Head of Clinical Operations for Autism Services

    Confidential • Denver, CO, US
    serp_jobs.job_card.full_time
    Vice President, Head of Clinical Operations for Autism Services.Inclusivity-driven disability services & advocacy organization. Non-Profit Organization Management.The Company is seeking a Vice P...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Case Manager

    Case Manager

    Peer Assistance Services Inc • Denver, CO, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    Case Manager - PHAP Peer Assistance Services, Inc.Our mission, to lead with prevention and intervention for substance use and mental health concerns, guides all agency programming.Our values of gri...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Operations Partner - Denver, CO Colorado, United States

    Operations Partner - Denver, CO Colorado, United States

    Bird Rides, Inc • Denver, CO, United States
    serp_jobs.job_card.full_time
    Bird’s cleaner, affordable, and on‑demand mobility solutions are available in cities globally.We take a collaborative, community‑first approach to micromobility. Bird partners closely with the citie...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Certified Occupational Therapy Assistant (COTA)

    Certified Occupational Therapy Assistant (COTA)

    Care Options for Kids • Thornton, Colorado, United States
    serp_jobs.job_card.part_time
    Certified Occupational Therapy Assistant (COTA) Per Visit Rate : $50-$60 We're seeking a Certified Occupational Therapy Assistant (COTA) looking for an opportunity to gain hands-on experience in a un...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Specialist Training Field

    Specialist Training Field

    Advantage Solutions • Denver, CO, United States
    serp_jobs.job_card.full_time
    Louis | US-CO-Denver | US-AZ-Phoenix.Primary Posting Location : City.Primary Posting Location : State / Province.Primary Posting Location : Postal Code. Primary Posting Location : Country.Professional...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Certified Occupational Therapy Assistant (COTA)

    Certified Occupational Therapy Assistant (COTA)

    Care Options for Kids Careers • Lakewood, CO, United States
    serp_jobs.job_card.part_time
    Certified Occupational Therapy Assistant (COTA) Per Visit Rate : $50-$60 We're seeking a Certified Occupational Therapy Assistant (COTA) looking for an opportunity to gain hands-on experience in a un...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Retail Supervisor - Food and Nutrition Services (Outpatient Medical Center / OMC)

    Retail Supervisor - Food and Nutrition Services (Outpatient Medical Center / OMC)

    Denver Health • Denver, CO, United States
    serp_jobs.job_card.full_time
    We are recruiting for a motivated Retail Supervisor - Food and Nutrition Services (Outpatient Medical Center / OMC) to join our team!. We are here for life's journey.Where is your life journey taking...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Life Enrichment Assistant

    Life Enrichment Assistant

    The Gardens at St. Elizabeth • Denver, Colorado, United States
    serp_jobs.job_card.part_time
    Assisted Living - Life Enrichment Assistant.Elizabeth, located in the historic Highlands neighborhood of Denver, is an Assisted Living and Memory Care community looking for a part-time Memory Care ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Occupational Therapy Assistant (OTA) PRN | Westminster Rehab

    Occupational Therapy Assistant (OTA) PRN | Westminster Rehab

    PAM Health Rehabilitation Hospital of Kyle • Westminster, CO, US
    serp_jobs.job_card.full_time
    Occupational Therapy Assistant.We are looking for an Occupational Therapy Assistant (COTA / OTA) to join our team and care for our diverse patient population. The ideal candidate will have prior inpat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    COTA / Certified Occupational Therapist Assistant - Home Health - $7,500 Sign On Bonus

    COTA / Certified Occupational Therapist Assistant - Home Health - $7,500 Sign On Bonus

    BrightSpring Health Services • Denver, CO, United States
    serp_jobs.job_card.full_time
    COTA / Certified Occupational Therapist Assistant - Home Health - $7,500 Sign On Bonus.Adoration Home Health and Hospice. Adoration Home Health and Hospice.Home Health COTA to join our team in.Our H...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Denver Staffing • Denver, CO, US
    serp_jobs.job_card.full_time
    Waste Connections is looking for an Operations Supervisor to join our team in our Denver market! Our ideal supervisor is looking for that next step and be not only a leader but someone who wants to...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Foster Care Home Supervisor

    Foster Care Home Supervisor

    Clarvida • Denver, CO, US
    serp_jobs.job_card.full_time
    As a Foster Home Supervisor, you will be supporting the foster care program by engaging, supporting and growing our foster and kinship homes. You work directly with a team and the homes to create th...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Program Manager EDIS (Live and Work in Falls Church, VA)

    Program Manager EDIS (Live and Work in Falls Church, VA)

    Sterling Medical Corporation • Denver, Colorado, United States
    serp_jobs.job_card.full_time
    EDIS Program Manager NEEDED in Falls Church, VA US Military Families in the Virgina—Relocation Provided.Full Time Employment – 40 Hour Per Week Excellent Compensation. MILITARY SPOUSES / DEPENDENTS EN...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Leader

    Operations Leader

    Petco Health and Wellness • Denver, CO, US
    serp_jobs.job_card.full_time
    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your well...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Operations Supervisor

    Operations Supervisor

    Waste Connections • Denver, CO, United States
    serp_jobs.job_card.full_time
    Waste Connections is looking for an.Denver market! Our ideal supervisor is looking for that next step and be not only a leader but someone who wants to still go out and take part in the action.Wast...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Manager II

    Assistant Manager II

    Palm Beach Tan • Broomfield, CO, US
    serp_jobs.job_card.full_time
    Palm Beach Tan offers tremendous opportunities to grow and create an amazing career.We're looking for bright, passionate and fun individuals to join our team. If this sounds like you, we'd love to h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted