Customer Service Representative
The LaSalle Network Inc.High Point, North Carolinajob_description.job_card.30_days_ago
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- serp_jobs.job_card.temporary
job_description.job_card.job_description2+ years Customer Service experience required Must have strong verbal and written communication; must be conversational Extremely resourceful and able to problem solve Ability to provide exceptional customer service consistently
Are you a detail-oriented, proactive individual with a passion for organization and customer satisfaction?
LaSalle Network is currently working with a client who is seeking a Customer Service Representative to join their growing team. This role is onsite , based out of their High Point, NC office.
The Customer Service Representative will serve as a point of contact by answering incoming calls from various clients related to healthcare benefits, life insurance benefits, disability plans and other human resource-related services.
Customer Service Representative Responsibilities :
- Educate and advise callers on their benefits, the system and all related processes
- Process enrollment related transactions and take ownership of issues through resolution
- Research customer requests and follow up with customers as needed
- Assist with company projects and administrative tasks
- Other projects assigned as needed
Customer Service Representative Requirements :
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Customer Service Representative • High Point, North Carolina