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Business Analyst
Business AnalystPorter Cares • Raleigh, NC, US
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Business Analyst

Business Analyst

Porter Cares • Raleigh, NC, US
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Business Analyst

Porter is growing and seeking to add a Business Analyst to the team! The ideal Porter team member will be a change agent, altering the status quo of healthcare delivery. You and your fellow Porter team members will provide an innovative and empathetic ecosystem of transparency to our customers. New team member will join feeling energetic and excited to revolutionize the healthcare continuum and contribute to the success of our mission driven organization. Now is the time to seize the moment for consumer-centered digital health experiences and join our team.

We are seeking a highly skilled and experienced Business Analyst who will be responsible for analyzing business processes, identifying areas for improvement, and implementing solutions to enhance efficiency and effectiveness. This role requires healthcare experience and familiarity with Salesforce and Athena EHR systems.

Key responsibilities include :

  • Analyze and document business processes and workflows.
  • Identify opportunities for process improvements and recommend solutions.
  • Collaborate with stakeholders to gather requirements and define project scope.
  • Develop and maintain detailed project documentation, including business requirements, functional specifications, and process maps.
  • Conduct data analysis to support decision-making and strategic planning.
  • Implement and optimize Salesforce and Athena EHR systems to meet business needs.
  • Provide training and support to end-users on new systems and processes.
  • Monitor project progress and ensure timely delivery of solutions.

What you'll need to make your impact :

  • Bachelor's degree in Business Administration, Healthcare Management, Information Technology, or related field.
  • Proven experience as a Business Analyst, preferably in the healthcare industry.
  • Strong understanding of healthcare processes and regulations.
  • Experience with Salesforce and Athena EHR systems is highly desirable.
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work collaboratively with cross-functional teams.
  • Strong attention to detail and organizational skills.
  • Relevant certifications (e.g., CBAP, PMI-PBA) are a plus.
  • $80,000 - $88,000 a year Respective start date in June

    Benefits of working with Porter :

  • Remote work environment
  • Medical, dental and vision benefits within 30 days of hire
  • Paid vacation and holidays
  • A fun team and special culture
  • Equipment provided
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