LTSS Office Assistant 2

This is an internal job posting. Only former Multnomah County employees on an active recall list may apply for this opportunity through this site.

Current employees : Please apply through the employee portal to be considered for this opportunity.

Pay Range :

$24.60 - $30.14 Hourly

Department :

Department of County Human Services (DCHS)

Job Type : Regular Represented

Exemption Status :

United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified) :

November 12 2025

The Opportunity :

If you have a passion and drive to serve others and are seeking a real opportunity to have a positive impact on the community we need that kind of confidence and enthusiasm on our team!We encourage you to apply!

Aging Disability and Veteran Services (ADVSD) a part of Multnomah County Department of County Human Services (DCHS) is seeking dedicated and compassionate individuals to provide services as a Receptionist (Office Assistant 2). This recruitment will be open for 7 days or until we receive 150 applications whichever comes first.

The eligible list created from this recruitment may be used to fill future regular limited duration full or part time temporary or on-call positions at any of our locations.

Currently accepting applications :

One (1) Full Time 1.0 FTE 40 hours a week LTSS East Branch : 600 NE 8 th Street Gresham OR 97030.

For future openings :

LTSS NNE Branch : 5325 NE Martin Luther King Blvd. Portland OR 97211

LTSS SE Branch : 4610 SE Belmont Street Portland OR 97215

LTSS West Branch : 209 SW 4 th Avenue Portland OR 97204

LTSS Mid Branch : 11982 NE Glisan Street Street Portland OR 97220

About the position : As a Receptionist you will be the first point of contact for clients and the public. You will perform clerical and customer service functions and will be cross trained to cover a variety of duties to support team members and serve customers of multiple programs located within the Aging Disability and Veterans Services Multnomah County.

Primary responsibilities include :

Greet customers gather and enter information into multiple computer systems

Manage lobby traffic with the ability to prioritize multiple tasks

Answer phones and direct callers to appropriate program staff

File and records maintenance to include scanning and uploading consumers documents into electronic systems archive case files order and maintain formsbrochures and client announcements / postings / notifications

Maintain and process financial; receive receipt record and deposit client payments order maintain and issue negotiable.

Maintain work areas interview rooms and general office equipment ensuring they are in proper working order

Provide support as need throughout the team work groups and management

The successful candidate will demonstrate :

Ability to promote a culture of respect inclusiveness and appreciation of diverse perspectives backgrounds and values

Ability to be flexible and transition between tasks

Patience and compassion when dealing with challenging and emotionally charged situations

Ability to use standard office software and follow standard office procedures

Independently handle general customer inquiries and complaints.

Ability to prioritize tasks in a busy office environment

To Qualify :

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page .

Minimum Qualifications / Transferable Skills

Ability to promote a culture of respect inclusiveness and appreciation of diverse perspectives backgrounds and values.

Equivalent to the completion of the twelfth grade; AND

One (1) to four (4) years of experience that demonstrates the ability to perform the duties of the position. (Equivalency 1-4 years of qualifying training and / or experience).

Must have a valid driver license by time of hire

Must pass a criminal background check

We acknowledge that experience and transferable skills can be obtained through traditional and non-traditional means we encourage and support all candidates who believe they have the experience needed to apply.

• Transferable Skills : Your transferable skills are any skills you have gained through education work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation :

The Application Packet :

Attachments will not be reviewed unless specifically requested. Only apply once for this opportunity.

Your completed application must include all of the following :

Resume : Completed online application and / or resume.

Cover Letter : Please attach your cover letter as a separate document. Please be thorough in your responses as these materials will be scored and determine your eligibility to advance in this recruitment process. Please be clear and specific in the applicable sections of the online application / resume about how your background is relevant. This information must also be consistent with your response if applicable.

Your cover letter should address below :

(1)Please tell us about your Receptionist experiencein a fast paced environment

(2)Please describe your experience using de-escalation skillsin solving a conflict

(3)Please describe yourdata-entryskillsWhatsoftwarehave you used including managing adatabase.

Note for Internal candidates : After you have submitted your application please check your Workday inbox and complete the Veterans Preference Questionnaire prior to application deadline Veterans Preference : Under Oregon Law qualifying veterans may apply for veterans preference for this recruitment. Review our veterans preference page for details about eligibility and how to apply. The recruiter as listed on the job announcement must receive all required documentation by the closing date of the recruitment.

Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday.

We will not review attached files that are not your resume your cover letter or documentation that establishes your eligibility for veterans preference. (The recruiter as listed on the job announcement must receive all required veterans preference documentation by the closing date of the recruitment.)

The Selection Process :

For details about how we typically screen applications review our overview of the selection process page . We expect to evaluate candidates for this recruitment as follows :

Initial review of minimum qualification

An evaluation of application materials to identify the most qualified candidates

Consideration of top candidates through phone screen and / or interview(s)

Background and reference checks

Note : Application information may be used throughout the entire selection process. This process is subject to change without notice.

Additional Information :

Type of Position : This hourly union-represented position is eligible for overtime pay.

Benefits : Multnomah County offers a comprehensive Benefit package to all eligible employees.

Pay Equity : The county regularly reviews pay equity for our workforce. When setting pay we consider applicants education experience seniority training and tenure in relation to other employees performing a similar level of work.

In accordance with Oregon Law Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume cover letter and other application materials.

Diversity and Inclusion : At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference : Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act : We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

Recruiter : Gary Miguel

Email : Phone :

1 (503)

Application information may be used throughout the entire selection process. This process is subject to change without notice.

Disclaimer : This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.

Job Profile :

6001 - Office Assistant 2

Key Skills

Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 24 - 30