Talent.com
Community Relations Director
Community Relations DirectorShalom Gardens Senior Living • Richmond, VA, United States
serp_jobs.error_messages.no_longer_accepting
Community Relations Director

Community Relations Director

Shalom Gardens Senior Living • Richmond, VA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Elevate Your Community Relations Coordinator Career with Us!

Are you a compassionate and skilled Community Relations Director looking for an opportunity to provide exceptional care?

Look no further!

The Community Relations Director (CRD) is responsible for achieving the community's occupancy and revenue goals. This position plays a key role in managing the community's CRM system, maintaining sales collateral, assisting with scheduling and executing sales events, and coordinating the resident move-in process. The CRM, under the direction of the Executive Director, (ED), and the Senior Living Director of Sales and Marketing (DSM) will also help guide leads through the sales process, from callouts and call-ins to presentations with potential residents. Lastly, the CRD will build relationships with local businesses and civic associations to drive referrals.

Exciting Benefits Await You :

  • Attractive Compensation : Enjoy competitive pay that truly values your contributions.
  • Generous PTO and 401(k) plan.
  • Flexible Daily Pay : Access your earnings whenever you need them.
  • Comprehensive Benefits Package : Benefit from a wide range of options, including dental, health, vision, and disability insurance.
  • Wellness Program Access : Prioritize your health with resources designed to support your well-being.
  • Inclusive Workplace Culture : Thrive in a supportive environment that champions diversity and collaboration.
  • Career and Educational Development : Unlock your potential with numerous opportunities for growth and advancement.
  • Comprehensive Onboarding and Professional Development Programs : Expertly crafted to cultivate growth and significantly enhance essential skills, paving the way for sustained success and excellence.

Key Responsibilities :

  • Plan and execute on-site events to drive community engagement and new resident interest.
  • Presentation of Apartment : Ensure that model suites / apartments are always presentable, coordinating with the maintenance team as needed.
  • Goal Achievement : Support the team in setting and meeting sales goals and in maintaining a high standard of service.
  • Telephone Skills : Handle callouts and call-ins, converting inquiries into qualified leads and setting appointments.
  • Move-In Process Management : Oversee the resident move-in process, ensuring all administrative and on-site tasks are completed in line with regulatory requirements.
  • Prepare and review the resident's administrative file.
  • Facilitate a smooth onboarding by coordinating with the Community Directors.
  • Schedule, prepare, and conduct the Resident Agreement Signing on move-in day.
  • Organize orientation, introduce services and amenities, and arrange a welcoming meal for the new resident and family.
  • Resident Transition Support : Establish open communication with the resident and family and Executive Director to ensure a smooth transition and address ongoing needs.
  • Compliance and Safety : Ensure all regulatory forms are completed before the move-in date and participate in community safety and risk management programs.
  • Engagement and Collaboration : Actively participate in team meetings, engagement programs, and training to support the community's service goals.

    • Qualifications :

  • Experience : Minimum of one (1) year in senior living sales support role ortwo (2) years of experience in a position within customer service.
  • Customer Service Skills : Proficiency in handling multiple priorities with strong organizational, time management, and problem-solving abilities.
  • Communication : Excellent verbal and written communication skills, including comfort with phone interactions and small group presentations.
  • Technology Proficiency : Familiarity with CRM software, Microsoft Office Suite, and a willingness to learn Hill Valley Healthcare applications.
  • Team Commitment : Dedicated to upholding the community's Mission, Principles of Service, and Core Values to create an enriching environment for residents and team members.
  • Bachelor's Degree of Business Administration or nursing, or equivalent experience preferred.
  • Good communication, negotiation and public relations skills.
  • Demonstrate history of positive Assisted Living sales results.
  • Sales, marketing and social media experience preferred, but not required.

    • Salary / Wage Range

    Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience and may fall outside of the range shown.

    We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for our job opportunities.

    serp_jobs.job_alerts.create_a_job

    Community Director • Richmond, VA, United States

    Job_description.internal_linking.related_jobs
    Director Therapy Operations

    Director Therapy Operations

    Encompass Health Rehabilitation Hospital of Northern Virginia • Fair Oaks, VA, United States
    serp_jobs.job_card.full_time +1
    As the Director of Therapy Operations at Encompass Health, you'll shape the future of patient care and contribute to the health of your. As a strategic leader, you'll oversee the organization, devel...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director Service Manager Contact Center and Telephony Technologies

    Director Service Manager Contact Center and Telephony Technologies

    MCKESSON • Richmond, VA, United States
    serp_jobs.job_card.full_time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Director of Community Relations - Central VA Region - Full-Time

    Director of Community Relations - Central VA Region - Full-Time

    Care Advantage Inc. Corporate • Richmond, VA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Director of Community Relations – Central Virginia Region.Director of Community Relations.This full-time role requires regular travel across our. Richmond, Glen Allen, Ashland, Mechanicsville,...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Community Outreach Liaison (Field Based)

    Community Outreach Liaison (Field Based)

    The ERM International Group Limited • Richmond, VA, United States
    serp_jobs.job_card.part_time
    The role of a Community Outreach Liaison (Liaison) is critical to the success of infrastructure construction.The Liaison will take directions from communications, external affairs, and government a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Associate Team Leader

    Associate Team Leader

    H&R Block • Richmond, VA, US
    serp_jobs.job_card.full_time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    External Relations Officer

    External Relations Officer

    Office of The Chief Financial Officer • Richmond, VA, United States
    serp_jobs.job_card.full_time
    Government of the District of Columbia.Office of the Chief Financial Officer (OCFO).Washington, DC (Office location).External Relations Officer (Hybrid). The Office of the Chief Financial Officer (O...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Company Nominee Director

    Company Nominee Director

    DevFinders • Kew, RIC, GB
    serp_jobs.job_card.part_time
    We are seeking a UK-based Company Director to act in a nominee capacity, assisting with essential compliance and banking formalities. This is a low-commitment, remote role suited for individuals see...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Central Regional Director

    Central Regional Director

    DHRM • Petersburg, Virginia, USA
    serp_jobs.job_card.full_time
    VVFS-Virginia Community Resour.The Regional Director leads supervises and manages 8-10 assigned DVS Offices and 20-30 personnel. The Regional Director reports directly to the Benefits Director.The B...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Director, Client Development, Capital One Ad Solutions Telecom Partnerships (Remote)

    Director, Client Development, Capital One Ad Solutions Telecom Partnerships (Remote)

    Capital One • Richmond, Virginia, USA
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time +1
    Director Client Development Capital One Ad Solutions - Telecom Partnerships (Remote).Capital One Shopping is looking for a Director Strategic Client Manager to join the Partnerships Team.Youll be r...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Radioligand Therapies (RLT) Associate Director, Priority Accounts Virginia Carolinas

    Radioligand Therapies (RLT) Associate Director, Priority Accounts Virginia Carolinas

    Novartis • Richmond, Virginia, USA
    serp_jobs.job_card.full_time
    This is a field-based and remote opportunity supporting key accounts in an assigned geography.Novartis is unable to offer relocation support for this role. Please only apply if this location is acce...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Creatives Delivery Team Lead (Contract, Remote)

    Creatives Delivery Team Lead (Contract, Remote)

    Infuse • Richmond, VA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Creatives Delivery Team Lead (Contract, Remote).We will review your application against our job requirements.We do not employ machine learning technologies during this phase as we believe every hum...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Community Manager

    Community Manager

    FirstService Residential • Richmond, VA, US
    serp_jobs.job_card.full_time
    As a Community Manager, you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Director, Utility Delivery

    Director, Utility Delivery

    Quality Technology Services • Richmond, Virginia, USA
    serp_jobs.job_card.full_time
    Utility Development across the North American footprint.This leader owns all utility distribution transmission and substation efforts (both utility and QTS-led) to deliver projects on-budget on-tim...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Client Solutions Manager (Technology) Richmond

    Client Solutions Manager (Technology) Richmond

    Robert Half • Richmond, Virginia, USA
    serp_jobs.job_card.full_time
    Client Solutions Manager (Technology) Richmond.Business development : Develop and grow your own client base by marketing our services for full time placement solutions using your proven.Client Solut...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Sr. Director, Client Services

    Sr. Director, Client Services

    Kobie Marketing • Richmond, Virginia, United States, 23219
    serp_jobs.job_card.full_time
    Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. Were always looking for talented individuals who ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day
    Oracle Global Community Manager

    Oracle Global Community Manager

    KPMG • Richmond, VA, United States
    serp_jobs.job_card.full_time
    Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering re...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Community Outreach Liaison (Field Based)

    Community Outreach Liaison (Field Based)

    Environmental Resources Management • Richmond, VA, United States
    serp_jobs.job_card.part_time
    The role of a Community Outreach Liaison (Liaison) is critical to the success of infrastructure construction.The Liaison will take directions from communications, external affairs, and government a...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Partnership Director

    Regional Partnership Director

    EdConnective • Richmond, VA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    All official communication regarding this position will come only from email addresses at edconnective.Any other domains ( careers-edconnective. EdConnective and may be fraudulent.Why This Role Matt...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30