Medical Assistant

Description

Medical Assistant (MA)-Wilmington, NC

Our beautiful pain clinic in Wilmington, NC is currently seeking a full-time medical assistant to assist with patients and in-office tasks. Here at ECPC, we value our patients and want to get to the root cause of pain. We use a multi-modal approach to pain management which allows us to treat pain at the source. Long gone are the days of sending patients on their way with medication. We are dedicated to helping patients build a better quality of life through innovative and state-of-the-art techniques and procedures. Our medical assistants help us fulfill our mission, vision, and values, by supporting our clinicians in fulfilling treatment plans. Whether it's assisting during a procedure, or scheduling another procedure, our medical assistants are there to ensure our clinicians and patients have the support they need when they need it.

Schedule : M-F, 8 : 30-5pm.

Job title : Medical Assistant

Location : Regional ECPC Pain Clinic

Status : Full-time, Non-exempt

Department : ECPC Pain Clinics

Reports to :  Practice / Clinical Manager, ECPC Pain Clinic

Job Supervisory Responsibilities :  None

Job Summary :

The Medical Assistant is a vital role to the pain clinic. The Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include checking-in patients, assisting the physician before / during / after procedures, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system. The Assistant must be attentive to patient needs and communicate any potential issues to staff. The Medical Assistant identifies patient needs, provides safe and professional care, and communicates any needs to the provider. The Assistant will have to demonstrate professionalism and tact during difficult patient situations. The Medical Assistant will :

Duties / Responsibilities :

• Triage patients.
• Take vitals.
• Prepare / clean up procedure rooms.
• Assist physicians with a wide variety of procedures.
• Fax notes to other practices.
• Document patient notes in EMR (eClinicalWorks).
• Obtain prior authorizations for procedures.
• Assisting with front desk processes when needed.
• Assist with the C-arm.
• Handle difficult situations with professionalism and tact.
• Performs other duties as assigned.

Education and Experience :

High school diploma.

Must possess a Medical Assisting Certificate from an accredited program.

Two years’ medical assisting experience.

Knowledge of medical terminology.

Proficiency with EMRs.

Required Skills / Abilities :

Ability to communicate and collaborate effectively with staff, physicians, and external customers.

Strong ability to multitask and move from one project to another as needed.

Works to resolve problems or determines an appropriate course of action in a timely manner.

Strong time management, follow-through, and organizational skills.

Work Environment / Physical Requirements :

Work performed in an office environment.

Involves frequent contact with physicians, leadership, and medical office staff.

Work may be stressful at times.

Interaction with others is frequent and often disruptive.

Requires long periods of standing and walking.

Physical activity can be irregular and fast-paced, regularly.

Must possess sufficient eye-hand coordination / manual dexterity to operate medical and office equipment.

Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.

Must be able to lift 50 pounds with no assistance.

Benefits :

401(k)

401(k) matching

Dental insurance

Disability insurance

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Retirement plan

Vision insurance

ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status.  This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

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