Veterinary Receptionist

Burlingame Family Pet Hospital is seeking a Client Service Representative to become the next member of our incredible team. As the face of the hospital, our CSRs greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service, manage a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide.

This position is ideal for candidates with previous veterinary experience who are friendly and outgoing, detail-oriented and committed to contributing to a team-focused environment.

This is a full-time position with a 5 / 8 or 4 / 10 schedule and availibility needed in the evenings and Sundays.

Full-time benefits and compensation

• Compensation : $22-25 per hour, for each hour worked
• Shift differential : Additional $2 / hr on weekends and weekdays after 7pm
• Health package : Medical, dental, and vision insurance with option of United Healthcare or Kaiser Permanente
• Life insurance, disability, and 401k options
• Employee Assistance Program
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Minimum qualifications :

About our hospital :

At Burlingame Family Pet Hospital, we provide a complete range of services to companion animals in the California Bay Area. We're equipped to perform soft-tissue surgery, general wellness, urgent care, dentistry, orthopedics, and more out of our state-of-the-art surgical suite. Our 5 doctors are well-equipped with digital radiology, in-house diagnostics, all computerized records (Evet / Pulse), and most of all, a talented and committed support staff team.

We are conveniently located near BART, CalTrain, and bus routes, offering easy access for employees who commute by public transportation.