People Operations Manager

ABOUT US

Total Management Group is widely recognised as a world-leading provider of event and travel solutions.

With a wealth of experience behind us, synergistic supporting services and our company values, Total Management Group offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names.

At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.

ROLE OVERVIEW

TM G are seeking a highly motivated, organized people-focused member to join our team. We're recruiting a People Operations Manager who will provide critical operational support to the People & Culture Director and Leadership team enabling them to focus on strategic priorities, drive business outcomes, and maintain high-quality service for our employees and leaders. This role combines day-to-day office and HR delivery and support ensuring that HR programs and practices align with our Company values and foster a strong and inclusive culture. You'll also support special projects and events, playing a key role in keeping our fast-paced team organized, connected, and running efficiently.

This role requires a self-starting professional who thrives in a fast-paced environment and isn't afraid to roll up their sleeves. You'll drive everyday people operations, keep our office running smoothly and supporting recruiting efforts, all while bringing a solution-oriented mindset to new challenges as they arise. The ideal candidate sees difficult projects as opportunities for growth and innovation and is comfortable in a dynamic environment with a proven ability to adapt to changing project scopes and shifting business priorities. This role offers the opportunity to directly shape how we support and scale the Company as we continue to grow.

KEY RESPONSIBILITIES

HR People Management

Employee Lifecycle Administration :

• Manage new hire onboarding and offboarding processes including paperwork, introductory documentation, system entry.
• Ensure all employment records are accurate, up-to-date, and compliant with federal and state regulations.
• Maintain accurate employee records on our HRIS system Cezanne, manage system administration ensuring data integrity and provide troubleshooting support and guidance to users.

Benefits & Payroll Liaison :

Policy & Compliance :

HR Support :

Recruitment & Initial Screening :

Office & Administrative Management

Facilities & Supplies :

IT & Onboarding Logistics :

Expense & Budget Support :

Culture & Events :

SKILLS AND ATTRIBUTES

Experience & Knowledge

Attributes & Mindset

Bonus Skills (Nice to Have)

WHY TOTAL MANAGEMENT

We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024.

WHAT IS ON OFFER