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Chief of Staff to CEO
Chief of Staff to CEORightway • New York City, New York, USA
Chief of Staff to CEO

Chief of Staff to CEO

Rightway • New York City, New York, USA
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Chief of Staff to CEO

New York

ABOUT THE ROLE :

We are in search of an accomplished Chief of Staff to the CEO to join our team reporting directly to the CEO. As a proactive leader you will instill structure and accountability in our rapidly evolving organization. Your primary mandate will be to oversee the orchestration of people and processes. Your strategic direction will be pivotal in ensuring the timely execution and successful outcomes of our initiatives playing a critical role in our mission to revolutionize the healthcare landscape. You will serve as the key point of contact for strategic planning and timelines fostering seamless collaboration with stakeholders at all levels of the company. Moreover your leadership will extend to identifying opportunities for operational enhancements throughout the organization while actively tracking progress against our business goals.

WHAT YOULL DO :

  • Serve as the chief liaison between the CEO and various departments ensuring seamless communication and coordination.
  • Oversee the CEOs commercial activities including partnerships commercial advisors and client relationships to drive revenue growth.
  • Prepare and review reports presentations and other materials for the CEO.
  • Collaborate with senior leadership to develop and implement long-term strategic plans including facilitating our annual and quarterly strategic planning processes.
  • Conduct thorough research and analysis to support strategic decision-making processes.
  • Lead cross-functional teams on strategic projects ensuring alignment with organizational objectives.
  • Develop and maintain operational processes to optimize workflow and enhance organizational efficiency.
  • Manage the CEOs schedule and travel arrangements efficiently and effectively.
  • Coordinate board management activities including scheduling meetings preparing agendas and decks and facilitating communication between the CEO and board members.

WHO YOU ARE :

  • Youre excited about healthcare innovation and want to make a positive impact.
  • Youre a top-notch communicator and are able to naturally connect with people in order to quickly build trust and rapport.
  • You have proven success working with all levels of management.
  • You have an ability to juggle multiple tasks at once and prioritize those with the highest impact.
  • You are able to be autonomous and agile in changing environments with a sense of initiative and proactivity.
  • You have a proven track record in strategic planning and execution.
  • You are a student of healthcare with knowledge of healthcare regulations and industry trends.
  • You understand how to leverage data in informed decision-making and are able to leverage insights from data in your storytelling..
  • You have knowledge of Microsoft Office applications such as Word and Excel; Google applications; and other project management tools.
  • You have 8-10years of experience in healthcare or technology industry with at minimum a Bachelors degree in relevant field though bonus points for Masters (e.g. business administration healthcare management technology).
  • EXTRA CREDIT :

  • You have experience in the Navigation PBM and / or benefits industry.
  • You have consulting experience.
  • SALARY : $180000 - $200000

    CYBERSECURITY AWARENESS NOTICE

    In response to ongoing and industry-wide fraudulent recruitment activities (i.e. job scams) Rightway wants to inform potential candidates that we will only contact them from the @ email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

    CYBERSECURITY AWARENESS NOTICE

    In response to ongoing and industry-wide fraudulent recruitment activities (i.e. job scams) Rightway wants to inform potential candidates that we will only contact them from the @ email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

    ABOUT RIGHTWAY :

    Rightway is on a mission to harmonize healthcare for everyone everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patients care journey through a modern mobile app. Rightway is a front door to healthcare giving patients the tools they need along with on-demand access to Rightway health guides human experts that answer their questions and manage the frustrating parts of healthcare for them.

    Since its founding in 2017 Rightway has raised over $205mm from investors including Khosla Ventures Thrive Capital and Tiger Global. Were headquartered in New York City with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience improve outcomes for their teams and decrease their healthcare costs.

    HOW WE LIVE OUR VALUES TO OUR TEAMMATES :

    Were seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our following core values :

    1) We are human first

    Our humanity binds us together. We bring the same empathetic approach to every individual we engage with whether it be our members our clients or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen toand heareach other we celebrate our differences and similarities we are present for each other and we strive for mutual understanding.

    2) We redefine what is possible

    We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries other leaders and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

    3) We debate then commit

    We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution we actively listen to one another approach it with a yes and mentality and assume positive intent. Once a decision is made we align and champion it as one team.

    4) We cultivate grit

    Changing healthcare doesnt happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for the face of daunting situations we value persistence. We embrace failure as a stepping stone to future success. On this journey we seek to act with guts resilience initiative and tenacity.

    5) We seek to delight

    Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team we each play a crucial part in our members care and take that responsibility seriously. When faced with an obstacle we are kind respectful and solution-oriented in our approach. We hold ourselves accountable to our clients and our members success.

    Rightway is proudly an Equal Opportunity Employer that believes in strength in the diversity of thought processes beliefs background and education and fosters an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis covered by appropriate law. All employment is decided on the consideration of merit qualifications need and performance.

    Required Experience :

    Senior IC

    Key Skills

    Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 180000 - 200000

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