Customer Service Representative
Reliable Appliance LLCAnchorage, AK, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong customer service and communication skills Experience in scheduling appointments and dispatching (preferred but not required) Ability to work in a fast-paced environment Excellent organizational and multitasking skills Basic computer skills, including experience with customer service software (preferred but not required) Paid time off 401k Health benefits On-the-job training
Job Description
Job Description
We are seeking a friendly and knowledgeable Customer Service Representative to join our appliance repair company. The ideal candidate will have experience in customer service, scheduling appointments, and dispatching. On-the-job training is available for the right candidate. The hours of work are Monday through Friday 8AM-5PM.
Responsibilities :
- Answer incoming customer calls in a professional and friendly manner
- Schedule appointments for technicians to perform repairs
- Dispatch technicians to job sites
- Look up parts information for customers and technicians
- Provide excellent customer service and resolve customer concerns in a timely and efficient manner
- Accurately record and maintain customer information and appointment details
- Meet and exceed customer service goals and standards
Requirements :
Wage Range : $18.00 - $21.00 per hour
Benefits :
If you are a motivated individual with a passion for providing excellent customer service and have the desire to learn, we encourage you to apply for this exciting opportunity.
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Customer Service Representative • Anchorage, AK, US