Business Development Manager

Business Development Manager

Marken, UPS Healthcare Precision Logistics (formerly Marken, MNX & Polar Speed), the clinical and advanced therapy subsidiary of UPS Healthcare, unites expertise across healthcare and complex secure logistics to drive the success of our clients through innovation.

The Business Development Manager for Marken is responsible for building up their defined territory and / or defined accounts by supporting and growing existing and new client relationships. Meeting these objectives includes the identification of potential accounts and opportunities, the formulation of specific account strategies, and the implementation of tactics that primarily result in new sales while building long-term productive customer-supplier relations. This position provides timely reports on activities, expenses, operations and forecast data for assessment of progress on meeting objectives. This position confers with other Marken Departments as well as Markens senior management to discuss quotations, project management and scheduling activities.

Essential Duties and Responsibilities :

• Meet or exceed goals for assigned accounts, territory or area.
• Focus on growth of existing business and new customer sales by working to meet business goals set by management.
• Build upon and maintain Markens existing customer base through Customer Service, frequent client interaction and technical expertise.
• Lead and provide business support to client specific team(s) of Project Managers and Project Coordinators to ensure end-to-end customer satisfaction and accuracy of all jobs pertaining to clients accounts assigned.
• Lead, develop and provide innovative services and technical solutions to clients.
• Manage quote requests and client special requests.
• Facilitate, track and communicate job win / loss ratios & pursuit metrics for all assigned accounts by using Marken internal systems.
• Identify and recommend solutions to address client loss scenarios.
• Monitor and communicate client pipelines to senior management.
• Conduct market research and trend analysis reporting for all assigned and prospective accounts.
• Coordinate client projects with Operations.
• Share market information (trends, competitor information, etc) with Marketing and Senior Management.
• Assist in managing audits & site visits.
• Assist in addressing complaints with QA / CAPA.
• Attend trade shows / exhibitions, workshops and seminars.
• Arrange client visits, dinners, outings and quarterly Meetings.
• Arrange and coordinate with appropriate parties, including Client Services and management staff as appropriate, company related travel to insure frequent client contact and visibility.
• Apply Good Manufacturing Principles in all areas of responsibility.
• Demonstrate and drive the Marken Integrity, Intensity, Involvement and Innovation (The Four Is).

Basic Minimum Qualifications :

Employee Type : Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity or any other characteristic protected by law.

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

The salary range for this position is $0.00 / year to $0.00 / year. Actual compensation is based on various factors such as location, job-related knowledge, skills, education / training, and work experience. This position is eligible for our sales incentive plan and offers the annual management incentive plan, subject to applicable eligibility requirements. Incentives are not guaranteed and are dependent upon individual and / or company performance. Our company offers the following benefits for this position, subject to applicable eligibility requirements. Medical / prescription drug coverage, Dental & Vision Benefits, Flexible Spending Account, Health Savings Account, Dependent Care Flexible Spending Account, Basic and Supplemental Life Insurance & Accidental Death and Dismemberment, Disability Income Protection Plan, Employee Assistance Program, Educational Assistance Program, 401(k) retirement program, Vacation, Paid Holidays and Personal time, Paid Sick / Family and Medical Leave time as required by law, Discounted Employee Stock Purchase Program.