Intern, Communication and Documentation

Description

Princess Cruises one of the worlds most recognized premium travel brands offers guests unforgettable MedallionClass experiences across hundreds of global destinations. Our 10-week paid Summer Internship Program gives students hands-on exposure to the dynamic cruise and leisure travel industry. Interns contribute to meaningful projects while participating in professional development leadership sessions and enrichment activities that showcase life at Princess.

We are looking for an amazing Intern Communications & Documentation to fill this role which is based in our Fort Lauderdale office. The Content Management Data Management & Communications Intern will support the Hotel Operations shoreside team in ensuring accurate documentation effective communication and organized data management across the cruise lines shipboard hotel departments.

Here is a summary of what Princess is looking for in its Intern Communications & Documentation. Is this you

Responsibilities

Assist in updating editing and maintaining hotel operations manuals standard operating procedures (SOPs) and training materials.

Upload track and organize operational documents within the companys content management systems (e.g. SharePoint Ocean Systems or internal portals).

Support the creation and formatting of presentations reports and communications for shipboard management teams.

Help ensure all hotel operations content aligns with company standards and current policies.

Input and maintain data related to shipboard performance metrics audits guest service reports and venue point of interest changes.

Verify and clean existing data for accuracy and consistency across systems.

Assist with compiling operational reports and summaries for departmental review and validation.

Support database management for hotel digital experiences onboard services and other administrative areas.

Draft and distribute internal communications updates and bulletins to shipboard and shoreside hotel management teams.

Assist in coordinating the flow of information between shipboard operations and shoreside support functions (e.g. HR Training Supply Chain).

Support the planning scheduling and documentation of hotel operations meetings workshops and cross-departmental initiatives.

Monitor communication channels and SharePoints to ensure timely response and issue escalation when needed.

Perform other duties as assigned.

Requirements

Currently pursuing or recently completed a degree in Hospitality Management Digital Systems / Software Business Administration or related field.

Strong written and verbal communication skills with exceptional attention to detail.

Proficient in Microsoft Office Suite (Excel Word PowerPoint); experience with SharePoint Excel databases or CMS tools is a plus.

Organized self-motivated and able to manage multiple projects in a fast-paced environment.

Interest in cruise line operations hotel management and guest service excellence.

Ability to work collaboratively with both shipboard and shoreside teams.

This position is considered Hybrid and follows the Companys schedule of three days in the office per week (Tuesday Thursday)

What You Can Expect

Contribute to real projects that make an impact.

Access to learning resources mentorship and skill-building opportunities.

Connect with industry professionals and peers across departments.

Gain insight into operations and innovation within a global brand.

Opportunities to showcase your work and celebrate achievements.

Learn about potential career paths and future opportunities within the organization.

Our Culture Stronger Together

Our highest responsibility and top priority is compliance environmental protection and the health safety and well-being of our guests the people in the communities we touch and serve and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials Corporate Vision Statement and our Core Values at : is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry color family or medical care leave gender identity or expression genetic information marital status medical condition national origin physical or mental disability political affiliation protected veteran status race religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable laws regulations and ordinances.

Americans with Disabilities Act (ADA)

Princess will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process please contact

#PCL

Required Experience :

Intern

Key Skills

Campaigns,Abinitio,AutoCAD 3D,Hardware & Networking,Customer Support,Arabic

Employment Type : Full-Time

Experience : years

Vacancy : 1