Account Analyst

Retail Account Analyst - Automotive

Specialty Products Company (SPC) and its portfolio of industry-leading brands design and manufacture wheel alignment parts & tools, chassis parts, and motorsports fluid systems. Selling more than 2,500 SKUs to the automotive and performance markets worldwide, SPC sets the gold standard in product design, education, and customer service. SPC is an ISO 9001 / IATF 16949 certified company. Since 1971, its commitment to quality at every step has made SPC a preferred partner for OEMs, distributors, designers, and technicians.

Summary of Duties :

This salaried position involves analyzing retail performance, identifying trends, and providing data-driven insights to optimize operations and drive growth. A key aspect of this role includes translating data into understandable and actionable tasks for retail and e-commerce customers and provides insights for both technical and non-technical audiences, including executive leadership.

Responsibilities

• Analyze sales data, trends, and patterns across retail channels.
• Support forecasting, budgeting, and variance analysis.
• Conduct market and competitor analysis.
• Collaborate with other departments.
• Prepare and deliver clear and concise presentations to communicate findings and recommendations to various stakeholders.
• Craft compelling executive summaries that distill complex information into key insights and actionable recommendations for executive leadership and other decision-makers.
• Monitor and analyze data from customer portal submissions to identify trends, pain points, and opportunities for enhancing the customer experience and optimizing self-service functionalities.
• Other responsibilities and duties as assigned.

Required Qualifications

Required Competencies

Preferred Competencies (Background in these competencies valued but not required)