Apartment Leasing Consultant - Auburn - $23 / hour + Commissions

Job Description

Job Description

Position Description : Property & Location : Auburn, WAJob Title : Leasing Specialist

About us : Summerfield Property Management (SPM) is a growing property management firm dedicated to providing exceptional living experiences for our residents. We manage a diverse portfolio of residential properties, ensuring they are well-maintained and safe for all residents. As we expand our reach, we are seeking talented individuals to join our team and help us maintain the highest standards of quality and service.

Key Responsibilities :

As a Leasing Specialist at SPM, you will be responsible for :

tConduct all business in accordance with Summerfields policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws.

tGreet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).

tImmediately record all telephone and in-person visits on appropriate reports.

tFiles own guest cards and maintain according to established procedures.

tInspect models and available market ready units, communicate related service needs to Community Manager.

tDemonstrate community and apartment / model and apply product knowledge to clients needs by communicating the features and benefits; close the sale.

tHave prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.

tUpdate availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Director for approval. Follow up with applicant regarding status.

tEnsure apartment is ready for resident to move-in on agreed date.

tImmediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospects needs.

tSecure new resident signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.

tAssist in monitoring renewals. Distribute and follow-up on renewal notices.

tMonitor advertising effectiveness. Gather information about market competition in the area and file.

tRepresent the company in a professional manner at all the times.

Qualifications :

To be successful in this role, you should have :

2 years in customer service preferred Weekend availability is required. Bi-Lingual Peferred but not required.\tMust have basic computer knowledge. Microsoft Office Suite, Yardi, AvidXchange, Net Vendor, Rent Caf preferred.

tDemonstrate strong oral and written communication skills as well as a willingness to contribute to the team.

tDemonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.

tPre-employment drug test and background check required.

tMust have valid drivers license and automobile insurance.

Benefits :

We offer a competitive salary and the following benefits package :

Health Insurance

tVision Insurance

tDental Insurance

tPaid Time Off

tHealth Savings Account

tBasic Life / Volunteer Life

tLong Term / Short Term Disability

tPromotion Opportunities

Join our team and be a key player in maintaining the high standards of living in our properties and providing excellent service to each one of our residents!

SPM is an equal opportunity employer. We encourage candidates from all backgrounds to apply today!

23.00 - $23.00 Hourly