Veterinarian Customer Service Rep

About Us :

I-20 Animal Medical Center is a compassionate and client-focused veterinary clinic dedicated to providing top-quality care to pets and exceptional service to their owners. We’re currently seeking a friendly, reliable, and organized Veterinary Receptionist to join our team and be the welcoming face of our practice.

Job Summary :

As a Veterinary Receptionist, you’ll be the first point of contact for our clients. You’ll play a vital role in ensuring smooth communication between pet owners and our veterinary team, while helping to maintain a positive and efficient clinic environment.

Responsibilities :

• Greet clients and their pets warmly upon arrival.
• Answer phones, schedule appointments, and manage the appointment calendar.
• Check clients in and out, process payments, and handle basic billing.
• Maintain accurate patient records and update information as needed.
• Communicate with clients about their pet’s care and next steps.
• Provide support to veterinary staff as needed.
• Ensure the front desk area is clean, organized, and welcoming.

Qualifications :

Why Join Us?

To Apply :

Please submit your resume and a brief cover letter telling us why you’d be a great fit for our team to Ashleigh.eastwood@nva.com.