Job Title : Program Impact Analyst
Position Summary : The Program Impact Analyst champions the quality, compliance, and measurable impact of all Youth Action Project (YAP) programs. Reporting to the COO, this role translates strategic priorities into high-performing initiatives, supervises frontline program leaders, drives continuous improvement, and stewards the data needed to prove and continually improve program results.
Department / Team | Reports To | Classification | Work Location
Programs | COO | FT; Exempt | On-Site+ regular field visits to school / employer sites
Key Responsibilities & Scope :
- Strategic Program Alignment : Translate the organizational strategic plan into annual program targets, KPIs, and budgets; ensure every academic, workforce-development, and leadership initiative advances YAP’s mission within a unified impact framework.
- Quality & Compliance Oversight : Enforce 100% adherence to related MOUs, grant conditions, and regulatory requirements by directing internal audits, coordinating monitoring visits, and promptly resolving findings.
- Impact Measurement & Reporting : Leverage existing logic models, dashboards, and data systems to capture timely, accurate results; generate concise insights for funders, the Board, and senior leadership, and flag variances that require action.
- Performance & Continuous Improvement : Lead quarterly program reviews to analyze outcomes, surface bottlenecks, and implement refinements; update SOPs and guidance documents so best practices are consistently scaled across sites.
- Team Leadership & Development : Supervise the Quality Assurance Coach and Workforce Development Coordinator; set clear goals, facilitate weekly huddles, provide coaching feedback, and support professional-growth plans.
- Cross-Functional Coordination : Collaborate with Finance, Workforce Pathways, Marketing, and the Program Advisory Committee to align resources, messaging, and employer-informed pathways; maintain open channels that keep programs synchronized.
- Stakeholder Engagement : Coordinate with the ED, COO, and other designated relationship owners to brief them for key meetings; prepare performance updates and talking points, join conversations when delegated, and manage follow-up actions with school districts, employer, and community partners, funders, and evaluation consultants to expand participant opportunities.
- Budget & Resource Stewardship : Monitor program budgets with the CFO, track spending against impact, and recommend reallocations to maximize outcome-per-dollar; prepare financial narratives for grant and Board reporting.
Supervisory Responsibilities :
Quality Assurance Coach : School-based compliance & expanded learning / academic program quality & Site Coordinator supervision.Workforce Development Coordinator : Workforce development delivery & Case-Manager supervisionThrough these two roles, the Analyst indirectly oversees Site Coordinators and Case Managers.Qualifications :
Required Education & Certifications : A Bachelor’s degree in education, public administration, workforce development, or a closely related field is strongly preferred and may substitute for some experience; candidates without a degree must demonstrate commensurate depth in program operations and data-driven management.Required Experience : 3 + years leading multi-site youth‐development or workforce programs, combining hands-on staff supervision, budget and compliance oversight, and robust data-collection and impact-reporting experience that drives continuous performance improvement.Preferred Qualifications : Master’s degree in a related field; expertise with Department of Labor or K-12 partnerships; experience designing data dashboards; bilingual Spanish / English.Core Competencies / Skills :
Strategic program oversight & results-oriented leadership.Data-driven decision-making—interprets KPIs, converts insights into action.Continuous‐improvement mindset—identifies gaps, standardizes best practices.Collaborative partnership-builder—fosters open communication and cross-functional teamwork to align staff, departments, and external stakeholders.Coaching & talent development—sets clear expectations, provides constructive feedback, grows high-performing teams.Compliance & risk management—ensures fidelity to contracts, regulations, and quality standards.Clear, effective communication—adapts style for executives, funders, and frontline staff.Performance, Schedule & Compliance :
Work Schedule & Travel :
Standard hours are Monday to Friday, 8 : 00 a.m.–5 : 00 p.m. with a one-hour lunch.Primary worksite : San Bernardino HQ office.Occasional evening or weekend events (job fairs, graduations), usually scheduled in advance. Field travel up to ~ 33% regional travel for site monitoring and partners meetings; mileage is reimbursed under YAP policy.Driving / Vehicle Requirements :
Access to reliable transportation when local travel is required.When operating any vehicle (personal, rental, rideshare, or loaned) for YAP business, a valid California driver's license and current auto liability insurance must be maintained.Background-Check / Clearance Requirements :
Live Scan DOJ / FBI fingerprint clearance completed before start date.Negative TB screening (renewed every four years).Employment reference and education verification.Satisfactory driving record on file—pull-notice enrollment required if you will operate any vehicle (personal, rental, or loaned) on YAP business.Safety / Risk-Management Statement :
Youth-protection, PPE, or field-safety notes.Safeguards participant and partner data by rigorously applying YAP privacy and secure-file protocols.Observes all site-specific safety requirements during program, school, or employer visits.Completes mandatory compliance training (privacy, harassment, and workplace violence prevention, emergency readiness) and participates in scheduled safety drills.Performance Metrics / Success Indicators : KPIs tied to dashboards (e.g., % goals on time, budget variance).
Staff Development & Performance : ≥ 90 % of direct reports meet quarterly goals and complete agreed development activities, with timely coaching touch-points documented each cycle.Outcome Attainment : Achieve ≥ 90 % of annual targets (credentials earned, quality placements, 12-month retention).Audit & Compliance : Zero major findings in all internal or external reviews; any corrective actions closed within 30 days.Continuous Improvement : Implement ≥ 1 validated process or SOP enhancements per quarter, verified in the next review cycle.Data Quality & Reporting : 100 % of dashboards and funder reports submitted on schedule with no material errors.Stakeholder Satisfaction : Maintain an average ≥ 4.2 / 5 rating from partner schools, funders, and employers in semi-annual feedback surveys.Program Delivery Timeliness : Ensure ≥ 95 % of scheduled program sessions, workshops, and employer engagements occur as planned each quarter, with any rescheduling completed and communicated and approved in advance.Work Environment & Physical Demands :
Based primarily at YAP’s San Bernardino HQ office with standard computer, phone, and video-conference technology.Spends extended time on screens; practices proper ergonomics and takes posture / stretch breaks.Makes regular trips to partner workplaces or training sites, which involve moderate walking, standing, and occasional off-site meetings.Periodically lifts or moves program supplies and audit materials (≈ 25 lbs).Adheres to all YAP safety, data-security, and confidentiality protocols in office and field settings.Compensation, Benefits & Development :
Compensation & Benefits Overview : Pay frequency, health, retirement, PTO.
Salary, exempt position; pay set by YAP’s approved compensation ranges.Paid every two weeks via direct deposit.Health, dental, vision coverage : 100% of employee premium paid on specific plans; Additional coverage for dependents is available at employee expense.403(b) retirement plan.Paid time off package : vacation days, sick days, 15 holidays, and a floating holiday.Employer-funded life insurance, AD&D insurance, and Employee Assistance Program.Professional Development / Certification Expectations : CEUs, conferences.
Probation / Evaluation Cycle :
90-day introductory period with check-ins at 30 and 60 days.Comprehensive annual review, plus a mid-year progress discussion.Disclaimers
Equal Employment Opportunity (EEO)
Youth Action Project (YAP) is an equal-opportunity employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, citizenship, age, disability, veteran status, or any other legally protected status.
Safety & Harassment
YAP upholds a zero-tolerance policy for workplace harassment or intimidation and is dedicated to providing a safe, respectful environment for employees, volunteers, and program participants. All team members are expected to comply with established safety protocols and the organizational code of conduct.
Position Scope & Flexibility
This position description summarizes the role’s primary duties and requirements; it is not an exhaustive list. Responsibilities, assignments, and reporting relationships may evolve to meet changing organizational or programmatic needs.
