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Sales Coordinator

Sales Coordinator

UGA FinanceKansas City, MO, US
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Job Description

Job Description

Description :

Job Summary : The Sales Coordinator is responsible for engaging with potential clients and existing merchants, and selling products, primarily through outbound calls, emails, and following up on leads.

UGA offers full-time employees a benefit package that includes employer-subsidized health insurance, dental and vision insurance, voluntary life and short-term disability insurance, a Simple IRA with a 3% match, and Paid Time Off, including 4 hours of Volunteer Time Off per year.

Principle Responsibilities :

  • Build and maintain positive relationships with new and existing clients.
  • Identify sales opportunities using cold calling, mailing lists, etc.
  • Maintain current knowledge of products, including product, pricing, and marketing strategy.
  • Research and maintain working knowledge of customer needs, identifying potential opportunities and unfulfilled needs and following up as appropriate.
  • Coordinate conversations and provide product demonstrations.
  • Negotiate sales terms and close sales deals, in accordance with pre-determined quotas.
  • Maintain accurate documentation, including notating information in the lead management system with decision makers and answers to qualifying questions.
  • Work collaboratively to solve problems and improve processes.
  • May assist in resolving client and consumer complaints and inquiries, backing up the Partner Account Manager as needed.

Requirements :

Knowledge, Skills, and Abilities :

  • Excellent organizational and time management skills, including the ability to multi-task.
  • Excellent verbal and written communication skills, including a strong ability to communicate via phone and email with clients.
  • Excellent customer service skills; service-oriented and able to resolve customer grievances.
  • Strong interpersonal skills with a proven ability to collaborate with a team.
  • Demonstrated critical thinking and problem-solving skills.
  • Proficient in Microsoft Office Suite, Customer Relationship Management, and related software.
  • Basic understanding of clerical procedures and systems such as recordkeeping and filing.

    • Work Experience :

  • 2+ years customer service experience required.
  • Prior sales experience highly preferred.

    • Training and Education :

  • High school diploma or equivalent required.
  • Complete all required training as assigned.

    • Working Environment and Requirements to Perform Job Responsibilities

  • Ability to work full-time (average of 40+ hours per week).
  • Ability to work in a shared office, private office, and / or cubicle in accordance with job duties and responsibilities.
  • Ability to be on location and / or assigned confidential location(s) for client services for all work hours.
  • Effective with shifting roles, responsibilities, and expectations in a changing work environment.
  • Ability to see computer screen, read, and complete forms
  • Ability to lift up to 10 pounds with the ability to push, pull, bend, reach, and sit.
  • Ability to sit for prolonged periods of time / work at a desk.
  • Ability to answer the phone in a busy environment – hear callers and be responsive.
  • Ability to work in a high intensity / fast paced work environment and be able to multi-task and prioritize.
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    Sales Coordinator • Kansas City, MO, US