Employee Relations Investigator

Senior Hr Investigator

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel atall from Day One.

Job Description

HR Advisory Services is hiring a Senior HR Investigator to support Operations and Technology business lines. Investigators fact find on matters where concerns have been raised by employees and external customers to ensure that the Bank's environment and employees live up to our Code of Conduct and Core Values, helping to ensure an ethical culture across the enterprise. Investigations include allegations of EEO behavior such as discrimination, harassment, retaliation as well as general misconduct. As an Investigator you will be responsible for handling sensitive and challenging HR investigations. Your work will include investigating and resolving complex and urgent allegations, frequently on truncated timelines, and communicating effectively throughout a case with partners. Investigators examine matters holistically and, where necessary, delve deeply into cases to ensure that root causes are determined and addressed. As a trusted partner, you will be expected to ensure that appropriate stakeholders are brought to the table to discuss the resolution and outcomes for current cases while proactively addressing conditions or problems that could cause situations to reoccur in the future. Understanding when and how these matters are escalated to stakeholders is critical. Investigators will be expected to think creatively and explore innovative solutions with partners across the organization. Investigators skillfully conduct all facets of investigations, including conducting investigational interviews, writing summaries, and liaising with business line and HR partners.

Basic Qualifications

• Bachelor's degree in Business Administration, Human Resources Management, Industrial Relations, Psychology or related degree, or equivalent work experience - Eight or more years of experience in employee relations investigations

Preferred Skills / Experience - Diplomacy and executive communication skills; experience with influential authority - Discretion and trustworthiness with highly sensitive matters - Knowledge of and practical application of employment law in investigation situations - Expertise in investigative interviews - Flexibility and agility when demands and priorities shift - Demonstrated resiliency and emotional intelligence in handling challenging situations and serious topics - JD and / or advanced HR degrees / certifications a significant plus If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits : Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $105,400.00 - $124,000.00