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Sales Development Representative Manager
Sales Development Representative ManagerOPOC.us • Worthington, OH, US
Sales Development Representative Manager

Sales Development Representative Manager

OPOC.us • Worthington, OH, US
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Pay Rate :

  • $85,000.00 - $110,000.00 Annually Department :  ANALYSTS Division :  OPOC.US Job Status :  Full-Time Work Shift :  8 : 00 AM - 5 : 00 PM Days Worked :  Mon., Tue., Wed., Thu., Fri.

Hour Per Week :

  • 40 Company Description : OPOC.us is a strategic services provider focused on addressing the rapidly rising health benefits costs for small to medium sized employers (SMBs).
  • The Company provides a suite of services primarily focused on health benefits, advocacy, and care navigation, driving meaningful savings for clients by reducing their benefit expenses and improving the care their employees receive.
  • OPOC also offers HR & Payroll, Retirement Planning, and Wellness Offerings.
  • Position Summary :

  • We seek a dynamic, results-driven  Sales Development Representative Manager  to lead, coach, and inspire a high-performing team of sales development representatives (SDRs).
  • This individual will ensure daily “top of funnel” targets are met or exceeded, continuously optimize call center operations, and foster a high-energy, motivated environment that delivers world-class customer engagement.
  • Key Responsibilities :

  • Leadership & Supervision Lead, manage, and mentor a team of 20-40 SDRs to meet performance goals and KPIs.
  • Conduct daily team briefings, motivational huddles, and one-on-one performance reviews.
  • Create a culture of accountability, enthusiasm, and continuous improvement.
  • Performance Management Monitor real-time call activity and campaign progress using CRM and dialer tools.
  • Analyze performance metrics, generate actionable insights, and implement strategies to optimize results.
  • Manage scheduling, call routing, and workload balancing for maximum efficiency.
  • Training & Development Enhance and implement “best in class” onboarding training and continuous skill development programs.
  • Develop SDR resources / tools (e.g., call scripts, objection-handling techniques, and compliance guidelines) to disseminate best practices and promote regulatory compliance.
  • Conduct regular quality assurance reviews and coach team members to elevate performance.
  • Campaign Execution Collaborate with Sales and Marketing teams to execute successful outbound calling campaigns.
  • Ensure consistent messaging, brand alignment, and adherence to regulatory standards.
  • Reporting & Analysis Prepare and present daily, weekly, and monthly reports on performance, trends, and forecasts.
  • Use data to identify high and low performers and implement individualized action plans.
  • Team Building Partner with Talent Acquisition Team for recruiting, interviewing and retaining top talent Qualifications :

  • 7-10 years of sales, marketing, or call center experience (at least 3 years of which focused on “top of funnel” sales development).
  • Minimum 2 years’ experience managing a high performing sales / marketing teams of at least 20 sales reps.
  • Experience leading / executing B2B sales, lead generation, or customer retention campaigns.
  • Proven track record of meeting and exceeding team sales targets.
  • Exceptional leadership, motivational, and interpersonal skills.
  • Strong knowledge of CRM systems, dialers, call analytics, and marketing best practices.
  • Excellent communication, coaching, and conflict resolution skills.
  • Bachelor’s degree preferred Preferred Attributes :

  • Energetic and passionate about driving results and developing people.
  • Process-oriented with a focus on efficiency, quality, and consistency.
  • Tech-savvy and comfortable with data-driven decision-making.
  • Ability to thrive in a fast-paced, metrics-driven environment.
  • What We Offer :

  • Competitive compensation + performance incentives Full benefits package including health, dental, vision, and 401(k) Career growth and leadership development opportunities A dynamic and collaborative team culture.
  • Apply now to lead a high-performing sales development team that sets the gold standard in customer engagement and sales excellence.   About Us :

  • OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations.
  • For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future.
  • OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America.
  • Join us!
  • If your passion is to work in a caring environment
  • If you believe that learning is a life-long process
  • If you strive for excellence
  • If you want a career that provides substantial financial incentive Powered by JazzHR
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    Sales Development Representative • Worthington, OH, US

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