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Claims Analyst
Claims AnalystToyota Insurance Management Solutions • Plano, TX, US
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Claims Analyst

Claims Analyst

Toyota Insurance Management Solutions • Plano, TX, US
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Job Description

Job Description

Salary : $46,000- $60,000

Who are we :

Toyota Insurance is a brand name of Toyota Insurance Management Solutions USA, LLC (TIMS). We are an independent agency specializing in property and casualty insurance for Toyota vehicle owners. We offer insurance through our trusted carrier partners to provide coverage for your Toyota vehicle, home and other assets. Our mission is to improve the Toyota ownership experience by improving the insurance experience.

Job Overview :

We are seeking a detail-oriented and proactive Claims Support Analyst to join our team and support the property damage claims process for Commerical Fleets. This role is critical in ensuring the accurate and timely handling of claims, working closely with internal teams, vendors, and external partners. The ideal candidate will bring strong organizational skills, a customer-first mindset, and a desire to grow within the claims or insurance operations field.

Job Responsibilities :

  • Compile claim and damage information
  • Enter and submit claims to multiple insurers as necessary
  • Maintain accurate and up-to-date records in the claims management system
  • Monitor and follow up on outstanding documentation or actions
  • Communicate with internal departments, vendors, and external stakeholders to gather and verify claims information
  • Monitor the repair process with repair shops and multiple carriers
  • Escalate complex or high-risk claims to the Senior Claims Analyst

Required Education and Experience :

  • Require 23 years of experience in insurance claims.
  • Property Casualty Adjusters License required.
  • Experience in customer service or administrative support, preferably with property damage exposure, within insurance claims
  • Strong organizational and time management skills
  • Excellent written and verbal communication skills
  • Confident problem solver with strong conflict resolution abilities.
  • Required Knowledge, Skills, and Abilities :

  • Functional knowledge of claims handling concepts, including but not limited to coverage issues, product line knowledge, and practices
  • Experience and general knowledge of Personal and Business Auto Policies
  • Strong mathematical, analytical, and reasoning skills required
  • Ability to multi-task, set priorities and manage time effectively.
  • Ability to work independently and collaboratively in a fast-paced environment
  • Experience with MS Office products preferred / required (specifically PowerPoint, Outlook, Word, and Excel).
  • Organizational and time management skills to prioritize workloads to meet time sensitive deadlines required
  • Preferred Qualifications

  • Working knowledge of federal and state legislation and legal issues related to the insurance industry required
  • Familiarity with auto or property damage claims
  • Required Competencies :

  • Customer-focused
  • Detail-oriented and attention to details
  • Problem Solving
  • Analytical
  • Work Environment and Physical Demands :

  • Ability to work within a Team environment under tight schedules.
  • Willingness to work evenings or weekends, as dictated by the needs of the business.
  • Compensation :

  • Base Salary : $46,000-$60,000 based on skills and experience
  • Onsite-Plano office
  • What are the Perks?

  • Medical, Dental & Vision Insurance
  • Paid Time Off, Paid Holidays and Sick Days
  • 401(k) Match
  • FSA and HSA
  • Pet Insurance
  • Life Insurance
  • Degree of Travel : None

    Other Duties :

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Work Authorization :

    Applicants must be authorized to work for any employer in the U.S. This position does not offer sponsorship or the transfer of sponsorship of employment Visa.

    Learn More :

    Visit our website Toyota Insurance : https : / / toyotainsurance.com / careersto learn more about our company culture and career opportunities.

    FLSA Job Status : Exempt Non-Exempt

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    An Equal Opportunity Employer : Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity

    'EEOC is The Law' Information :

    https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.1

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