Front Desk Receptionist

Front Desk Receptionist

Alinea Medical, a top-rated medical spa and cosmetic surgery clinic located on prestigious Fifth Avenue in Manhattan, NYC, is seeking a passionate and experienced Front Desk Receptionist to join our growing team.

Key Responsibilities

• Answer incoming calls, texts, and online inquiries promptly and professionally.
• Schedule consultations, treatments, and follow-up appointments.
• Send reminders to minimize no-shows and keep the calendar optimized.
• Follow up with leads, including those who have not yet scheduled or committed.
• Provide accurate information about services and procedures.
• Process payments and manage appointment records.
• Encourage patient reviews and maintain excellent customer satisfaction.
• Coordinate with clinical and administrative staff to ensure smooth daily operations.