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Instructional Designer

Instructional Designer

San Jose State UniversitySan José, CA, US
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Key Responsibilities

  • Consult with faculty and staff to adapt existing courses and programs for online delivery and other forms of e-learning
  • Design and develop online instructional materials that support academic courses / programs grounded in sound educational theory and best practices in instructional design
  • Create instructional course content in collaboration and partnership with faculty, departments, SJSU Online Staff and other stakeholders
  • Work with faculty to develop teaching and learning environments that emphasize active learning and incorporate appropriate instructional technologies
  • Create and facilitate the creation of accessible instructional content.
  • Design, develop, and maintain course templates within the learning management system for different SJSU Online programs
  • Leverage the learning management system and / or other instructional technologies to serve the educational and administrative community with resources in support of instruction
  • Support e-learning by designing, developing, and implementing tools and resources for students
  • Conduct online workshops and support online course events for faculty related to using different department-supported technologies
  • Conduct testing, provide troubleshooting, and develop accompanying technical reference materials (text and media content) for instructional technologies
  • Assist with helpdesk tickets from email and online ticketing systems
  • Provide telephone and online (e.g., email, web-conferencing) contact for administrative and educational support and solutions
  • Maintain certifications in Quality Assurance best practices (e.g., Quality Matters) and review all courses designed annually
  • Assist with conducting course design feedback / evaluation processes
  • Submit courses and assist with program reviews toward Quality Matters and / or Online Learning Consortium Certifications
  • Coordinate with other SJSU Online Staff to share feedback and make course updates
  • Assist with marketing and outreach efforts related to faculty and student professional development opportunities offered
  • Generate reports and analysis for the Senior Director

Knowledge, Skills & Abilities

  • Thorough knowledge in using learning management systems and other instructional technologies, as well as, knowledge of software administration
  • Ability to understand, analyze and diagnose faculty, staff, and student needs and translate these needs into instructional solutions
  • Knowledge of best practices in quality assurance in online course design
  • Proficiency and hands-on experience in web and mobile technologies
  • Ability to enhance web-based courses with knowledge of best practices and e-learning principles
  • Thorough knowledge and demonstrable skills in applying a variety of software applications and web-based authoring and publishing systems : e.g., Camtasia, Photoshop, HTML editors, Zoom, Microsoft Office
  • In-depth knowledge of systems analysis and development, applications programming, and database analysis
  • Ability to design and develop user-friendly interfaces that comply with accessibility as defined in Section 508
  • Strong written and oral communication skills
  • Ability to communicate with constituents in a professional and respectful manner
  • Required Qualifications

  • Bachelor’s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study
  • Three years of experience supporting information systems and technology
  • Preferred Qualifications

  • Master’s Degree in a related field
  • Experience in educational technology, instructional design, distributed learning, or an equivalent discipline
  • Experience using and managing Learning Management Systems
  • Experience with technical information systems and application program packages
  • Experience and a working knowledge of common software application packages used in higher education teaching
  • Experience in course development and design
  • Experience in a team-based environment
  • Experience in teaching workshops in higher education
  • Compensation

    Classification : Instructional Technology Consultant - Career

    Anticipated Hiring Range : $5,800 / month - $6,300 / month

    CSU Salary Range : $5,158 / month - $12,730 / month

    San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary .

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    Instructional Designer • San José, CA, US

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