Billing Specialist

XCELL ORTHOPAEDICS INSTITUTE OF SPORTS PERFORMANCE LLCMcAllen, TX, US

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Job Description

About Company :

We are an outpatient orthopedic physical therapy center dedicated to helping patients of all ages, from 4 to 99 years old, with musculoskeletal dysfunctions and pain. Our focus is on exceptional patient care and customer service. We believe that our staff are our greatest assets and key to our success. We offer competitive benefits and foster an environment where everyone works hard and is motivated to achieve set goals. We are proud to provide opportunities for career advancement and professional growth within our center.

Please visit our website : www.XOPT1.com

About the Role :

The Billing Specialist plays a critical role in ensuring the accuracy and timeliness of the company's billing processes within the business services sector. This position is responsible for managing invoicing, processing payments, and resolving any discrepancies related to customer accounts. The ideal candidate will work closely with both internal teams and clients to maintain clear communication and uphold financial integrity. By maintaining detailed records and generating reports, the Billing Specialist supports the overall financial health and operational efficiency of the organization. Ultimately, this role contributes to customer satisfaction by ensuring billing accuracy and prompt resolution of billing inquiries.

Minimum Qualifications :

High school diploma or equivalent required; Associate’s degree or higher in accounting, finance, or related field preferred.
Minimum of 2 years of experience in billing, invoicing, or accounts receivable within a business services environment.
Proficiency with billing software and Microsoft Office Suite, especially Excel.
Strong attention to detail and accuracy in handling financial data.
Excellent communication skills to interact effectively with clients and internal teams.

Preferred Qualifications :

Experience with ERP systems such as SAP, Oracle, or QuickBooks.

Knowledge of business services industry billing practices and regulatory requirements.

Certification in billing or accounting (e.g., Certified Billing Specialist) is a plus.

Ability to analyze billing data to identify trends and suggest process improvements.

Familiarity with customer relationship management (CRM) software.

Responsibilities :

Prepare and issue accurate invoices to clients in a timely manner according to company policies and contractual agreements.

Review and reconcile billing statements to ensure all charges are correct and resolve any discrepancies or disputes.

Process incoming payments and update customer accounts accordingly, maintaining detailed and organized records.

Collaborate with sales, customer service, and accounting teams to address billing questions and support account management.

Generate regular billing reports and assist with month-end and year-end financial closing activities.

Skills :

The Billing Specialist utilizes strong organizational and analytical skills daily to ensure all billing activities are accurate and compliant with company standards. Proficiency in billing software and Excel enables efficient invoice generation, payment processing, and data reconciliation. Effective communication skills are essential for resolving client inquiries and collaborating with cross-functional teams to maintain smooth billing operations. Attention to detail is critical in identifying and correcting discrepancies to prevent revenue loss. Additionally, problem-solving abilities help the specialist improve billing processes and contribute to overall financial accuracy.

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Billing Specialist • McAllen, TX, US