Business Systems Analyst (35883)
Neighborhood Health Plan of Rhode IslandSmithfield, RI, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionActs as a liaison between department and technical groups Serves as a resource in facilitating the gathering of business requirements and test cases as well as coordinating and documenting Performs business process mapping and documentation Understands operational processes within the business area Identifies and advocates for opportunities to bring additional IT value to the business area Works with key project stakeholders to formulate and communicate business requirements and scope of projects Works with project stakeholders to translate requirements into specifications that technical staff can understand, translate questions the technical staff has into a format that stakeholders can understand Validates stakeholder requirements Writes use cases as part of the requirements document Identifies potential areas of automation and aid in re-engineering underlying business processes Assists in developing and maintaining standards for development of business processes and documentation Other duties as assigned Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhoods Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and the Company. This position must exercise due diligence to prevent, detect and report unlawful and / or unethical conduct by fellow co-workers, professional affiliates and / or agents
This position is responsible for the development and oversight of technical system requirements, report configuration, research and root cause analysis, management, communication and escalation of Application Support defects for core systems as needed. He / she will also provide analytical and data support to the operational business areas in order to maximize the departments ability to make data driven decisions and meet regulatory requirements. This role requires strong communication and analytical skills and an understanding Health Plan Operations.
- Serve as a subject matter expert to the technical functions of the core systems
- Manage the application support process for service requests, issues and enhancements
- Understand and communicate the Core product road map and manage system enhancements
- Serve as a resource in facilitating the gathering of submission data from delegated entities
- Manage a range of moderate to complex activities involving data analysis
- Perform Data and Statistical Analysis
- Contribute to development of technical requirements, functional requirements, process flows, reference materials, user guides and code release artifacts as appropriate.
Duties and Responsibilities :
Responsibilities include, but are not limited to the following :
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System Analyst • Smithfield, RI, US