Correspondence Operator II

Correspondence Operator II

Division : Central Operations Hearings Union : SEIU Location : 501 S. 2nd St., Springfield, IL Sangamon County Salary : Range from $3,421.00 to $4,440.00 monthly

Benefits : https : / / cms.illinois.gov / benefits / stateemployee.html

To be considered for this vacancy you MUST establish eligibility by taking and passing a keyboard typing assessment and a written, multiple-choice examination administered at an ILSOS, Department of Personnel Testing location. Please reach out to the location where you would like to test to make an appointment.

Appointments may be made for the following sessions :

• Wednesday 1 : 00 PM

Walk-in candidates may be accepted at the discretion of the testing center, if space is available; scheduled applicants will receive priority when testing. Unscheduled applicants (walk-ins) must have completed an online application prior to arrival or may complete an online application, in a Department of Personnel office, prior to the beginning of the testing session; allow at least 20 minutes.

Questions related to job postings or applying and testing for positions can be answered by contacting the Department of Personnel or by email.

Overview : Performs a variety of complex clerical duties involving utilizing an application and personal computer to produce hearing decision and compliance letters as well as non-routine letters; generates letters requesting additional information, generating letters of reinstatement, denial and amended decisions for those who failed to comply with requirements, updates database mainframe to reflect type of permit being granted; on rotation, responds to complex telephone inquiries from Petitioners, Attorneys and Hearing Officers regarding the suspension, revocation or cancellation of driving privileges in accordance with the Administrative Rules, Illinois Compiled Statutes, Administrative Code, policies and procedures.

This department handles confidential and / or sensitive information. An employee who has access to this information by means of oral communications, documents, files or records shall not disclose to any unauthorized person(s) or remove this information from the Office unless it is for official state business.

Duties and Responsibilities :

Education and Experience : Requires knowledge, skill and mental development equivalent to the completion of high school and one year of experience as would be gained as a Correspondence Operator.

Knowledge, Skills and Abilities :

Application Process : Please visit https : / / ilsos.applytojob.gov / apply to apply by completing the online application; you may also upload a resume or other attachments as needed.

Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.

Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.