Call Center Agent (Contact Center) (39786)

PRINCIPAL ACCOUNTABILITY

Under the supervision and guidance of the Donor Communications management team, this position will be responsible for contacting and recruiting donors for the donor centers and specific mobile blood drives. The position is to work at a high level of performance to attain predetermined performance indicators contributing to Carter BloodCare’s (CBC) crucial blood inventory needs. Regular full-time attendance is required during office hours. In addition to regularly scheduled hours, schedule flexibility is required and will include evenings, weekends, and overtime as needed.