Sales Onboarding Specialist

Over de functie

SUMMARY

Develops new business and grows existing business with emphasis on customer service to close and expand sales

revenue

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following, other duties may be assigned.

Assist the Sales Team with maintaining current and new accounts. Providing additional support, when needed

Onboards New Accounts – After Sales Rep has vetted New Account for Products and volumes

Send Welcome Letter with all pertinent account information

Ensure attestation forms are received

Schedules and conducts myAnazao training for all new accounts and existing accounts that need assistance

Ensure New Customer Packet is sent out in a timely manner (may need to go into the office to assist mailing them out

Run customer reports to help the territory with growing their territories and management with analyzing trends

Responsible for New Business report each month for respective territory (in process for automation)

Call on new accounts that have never ordered.

Works with Sales Team to provide customer support in the sales territory for online ordering (myAnazao) training, sending welcome packets, telemarketing or any sales projects as directed by Inside Sales Manager / VP Sales

Assist Management with various priority items; calling customers on out of stock items, Pharmacy updates

pertaining to medication or supplies, etc.

Maintains New Customer Spreadsheet for Welcome Packet information

Provides competitive feedback to the team and documents any updates about the company's competitors.

Records all activities in D365 with the latest updates for all customers.

Trains within the company’s pharmacies to maintain awareness of pharmacy’s products and services.

Focuses on company's top 200 accounts to maintain a healthy ongoing customer relationship.

Works with Sales Team to provide customer support in each of the sales territories for online ordering training,

sending welcome packets, telemarketing or any sales projects as directed by Inside Sales Manager / Sales and

Marketing Director.

Cold calling out to provided lists, websites to see if there is interest in our pharmacy and then hand off warm lead to

appropriate Pharmacy Sales Rep.

Provides competitive feedback to the team and documents any updates about the company's competitors.

Enters special pricing for approved price proposals

Enters credit adjustments as directed by pharmacy reps and account managers

Maintains special pricing report and Salesforce Missing NA number report daily / weekly

Records all activities in Salesforce with the latest updates for all customers.

Provides regular weekly summary reports with important insights about current activities they are working on.

Trains within the company’s pharmacies to maintain awareness of pharmacy’s products and services.

Note : The above statements describe the general nature and level of the work being performed and are not an

exhaustive list of all responsibilities of an employee in this job. Job duties can change at any time as directed by

management. Furthermore, they do not establish a contract for employment and are subject to change at the

discretion of the employer.

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QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and / or EXPERIENCE

Associate's degree (A. A.) or equivalent from two-year college or technical school; at least two years related experience and / or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to inquiries / complaints from groups of managers, clients, customers,

and the general public.

Ability to educate referral sources to sell AHC preparations.

Ability to operate a personal computer and effectively use sales and marketing software (Goldmine) to notate files in a precise and understandable manner to follow up with client requests in a timely manner. Proficiency in Word and Excel is

required.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Wat bieden wij?

AnazaoHealth offers competitive salaries ($21 / hr.) plus a shift differential and a comprehensive benefit package to include 401(k), health insurance coverage for you and your dependents, paid holidays, PTO, and Volunteer Time Off